Chuck Hutton Chevrolet

we were just going to look what they had for camaros. i have been interested for the last 2 months and was looking for a certain color with sun roof. steven approched us as we were looking at camaros, he d have been interested for the last 2 months and was looking for a certain color with sun roof. steven approched us as we were looking at camaros, he directed me to one that was exactly what i wanted. he had great customer service and had a way that wasnt pushy. everyone there was very friendly. we appreciated stevens time and patience and attention while i was making my decision. i luv luv my camero. thanks to steven at chuck hutton! More

My wife and I had seen a Chevy HHR and she commented on how she liked it. I did some research and found that this vehicle would suit our needs. I started searching online using autotrader for a new or like how she liked it. I did some research and found that this vehicle would suit our needs. I started searching online using autotrader for a new or like new HHR model. The one I found in the color and options we wanted was at Chuck Hutton Chevrolet on Mt. Moriah in Memphis, TN. After looking over the online photo display, the only question was if it was still avaiable. I called the number listed and it was promptly answered by a very friendly and knowledgeable sales-person named Janet Wilson. She assured me that the vehicle was still available. I told her that we wold like to come and test drive the vehicle. She said that would be fine and asked about what time we would be there as the dealership was scheduled to close at 6:00 pm in observance of Easter weekend. We drove to the dealership and were greeted by friendly faces everywhere. Janet was assisting another customer so a very nice young gentleman named Freeman, ( I apologize that I do not remeber his whole name ) assisted my wife and I. We had brought along our family pet, an Old English Sheepdog, so we took turns test driving the vehicle. While my wife was driving, I kept our dog outside and several people came up to talk and pet "Wynston". My wife had the same experience while I was test driving, and even some customers came over. While I was inside closing the deal, Freeman had taken some water out for Wynston. Scott in finance was very helpful, and although it was past 6:00pm, they made sure that everything was in order so we could take the Chevy HHR home. After Scott and I finished, Janet went over the features of the vehicle and also assisted me in setting up the On Star account. I realize that this is a little lengthy, but our experience was a very good one. I highly reccomend this dealership and all their employees we have had the priveledge of meeting. Sincerely Larry & Jo McDermott More

Everything was great! I experienced effecient and quality service. I was able to complete a majority of my purchase using email and phone. Finally, this was my first purchase of a chevrolet and I expect to service. I was able to complete a majority of my purchase using email and phone. Finally, this was my first purchase of a chevrolet and I expect to be a return customer when my wife needs another vehicle. More

Everything was great! Quality service! The team worked diligently to provide my family with the right vehicle, the right price and exceeded in customer service. We have remained loyal to Chevrolet and for diligently to provide my family with the right vehicle, the right price and exceeded in customer service. We have remained loyal to Chevrolet and for the most part Chuck Hutton. Thanks again for a job well done! More

Brought my car in at 8 am and was promised it back by by afternoon. By 3 pm did not hear back. Gary Little was gone. I spoke to someone who told me my car was not looked at yet. I told them I would like to afternoon. By 3 pm did not hear back. Gary Little was gone. I spoke to someone who told me my car was not looked at yet. I told them I would like to talk to a manager. They promised to have the manager call back. No one called back. Called again at 5 pm. Car was not looked at yet!!!! I asked to talk to a manager. He is in a meeting. My car would not be ready today. I have doctor appointment in the morning and 6 kids to get to school. Already asked all my friends to help get my kids home from school and after school activities. Waiting for a manager to call me back. Will he???? Last time I was at this dealership I left my car from an oil change. Car was not washed as promised and the inside sticker was not changed. This is the worst customer service I have ever encountered!!!!! I wonder how many vehicles were placed ahead of mine. More

I had an excellent experince with Janet Wilson and Chuck Hutton Chevrolet. Starting from the email I sent after I found the car on yahoo auto search, had been an exceptional customer care. I received an imm Hutton Chevrolet. Starting from the email I sent after I found the car on yahoo auto search, had been an exceptional customer care. I received an immediate respond, and an agent was assigned unto me (Janet Wilson). She communicated professionally and politely. Even with the car price negotiation was a win win. I appreciate your customer service Janet, and Chuk Hutton Chevrolet is lucky to have you in there establishment. I dont do survey, but am doing this just to let Janet know how much I appreciate her and Chuck Hutton Chevrolet. I had a good experince with you guys, and I thank God for making it possible to purchased my dream car from you. Thank you. More

Everytime I go to Chuck Hutton their service dept just impresses me more and more. They always take the time to identify me and make my time spent a very pleasant experience. Work is done to my expectat impresses me more and more. They always take the time to identify me and make my time spent a very pleasant experience. Work is done to my expectations and he staff from the service staf to the cshier is always friendly and seem to cae about my vehicle. I would recommend the service dept. to any one More

The entire transaction was handled in a efficient, professional and courtsey manner. From the time we entered the dealership until the time we left we were treated as if we were their most important professional and courtsey manner. From the time we entered the dealership until the time we left we were treated as if we were their most important customer. I felt good about the purchase and would use Chuck Hutton Chevrolet again. More

Brought my car in for a routine safety recall. Ended up with a car that drove WORSE than when I brought it in. When I brought it back, I was treated like I didn't know what I was talking about and that the with a car that drove WORSE than when I brought it in. When I brought it back, I was treated like I didn't know what I was talking about and that the car was "fine". (NO ONE would take the car back into the garage to investigate the noises because they were "busy") The manager even suggested that I "learn how to drive the car better" and "get used to it". Sorry, these LINES aren't acceptable. My car is whining and hissing now...the mangager told me it was "coincidental" that IMMEDIATELY after I left the garage I noticed the car was driving very differently and making noises. It sounds like a diesel truck at times. THE CAR ONLY HAS 40,000 MILES. AVOID AVOID AVOID AVOID. THEY DON'T STAND BEHIND THEIR WORK!!!!!!!!!!! More

James is a GREAT salesman; very friendly & personable. He was willing to work with me on the purchase of my vehicle. I felt like I wsa dealing with a personal friend rather than an impersonabl personable. He was willing to work with me on the purchase of my vehicle. I felt like I wsa dealing with a personal friend rather than an impersonable salesman. I would HIGHLY recommend James to everyone.The vehicle I purchased, a 2010 Chevy HHR was in excellent condition, very clean and came with a CARFAX report to ensure I was purchasing a quality vehicle. The purchasing process was simple and hastle free. I am very glad I chose Chuck Hutton. More