Chuck Hutton Chevrolet
Memphis, TN
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My experience at Chuck Hutton was absolutely awesome. I was so satisfied with the service. The team was so attentive to my every need and I really appreciate what they did for me. Thanks Chuck Hutton!!! was so satisfied with the service. The team was so attentive to my every need and I really appreciate what they did for me. Thanks Chuck Hutton!!! More
My experience at the dealership was very pleasurable. In addition to purchasing a vehicle that I am completely satisfied with, the staff was very friendly and informative. Finally, I ended up buying a car t addition to purchasing a vehicle that I am completely satisfied with, the staff was very friendly and informative. Finally, I ended up buying a car that I know much information about. I am completely satisifed with my overall visit. As a result, I will be sending my friends here for all of their car purchasing desires! Thank You Chuck Hutton Family! More
From getting out of the car was all about us. George was helpful a he could be, even though he was new and still didn't have everything down yet. He was very persistent and was trying top work with us and helpful a he could be, even though he was new and still didn't have everything down yet. He was very persistent and was trying top work with us and make sure that we left the lot happy. He even ton it apon himself to get my kids something to snack on. Everyone was so positive and did everything they could do to help us leave the lot with something reliable, safe, and much needed. I just want to THANK everyone for they're cooperation and support More
My experience with Chuck Hutton started when I had some front end work done on my Tahoe about 8 months ago. After having my vehicle repaired I thought that I would never be looking to purchase another auto front end work done on my Tahoe about 8 months ago. After having my vehicle repaired I thought that I would never be looking to purchase another auto because I had restored my ’97 Tahoe. I had just a few more dents and dings to complete the restoration and then it was stolen. I contacted CH about getting a copy of the invoice for my insurance company on the repairs they had done. Freeman Peterman responded and said if there was anything he could do further to help to let him know. After 6 weeks I went to meet Freeman to purchase a used vehicle and he met me promptly to show me a ’06 Silverado which I eventually purchased with a good sticker price. Thanks Freeman!! Then I was introduced to Doris Hill who would help me secure the final purchase. Doris helped explaining the process of the purchase to me in a very friendly and extreamly professional manner. Not only did she take care of all the financing and the final completion of the sale she answered all my concerns on the purchase of my Silverado in 2 hours to complete the sale to me because I had to return my rental car by noon. Every employee that I met at Chuck Hutton were very attentive to the fact that I was not just a body walking thru the car lot but a person maybe or maybe not looking to purchase a vehicle. Doris made me feel like I was a part of the CH family. Thanks Doris your number one in my book!!! I would also like to thank Keith and Karl for the speedy expediting of my purchase. I would highly recommend Chuck Hutton to anyone looking to find a vehicle or just to meet a great group of professional and friendly salespeople. I would also like to say “Bon Voyage’” to your trailers and hope you enjoy your new digs everyone deserves a comforting environment. More
The staff were friendtly and helpful and made sure all my questions were answered. They wanted to make sure I was fully statisfied and I have been very happy with their service, the products and promotions t questions were answered. They wanted to make sure I was fully statisfied and I have been very happy with their service, the products and promotions they offer. I would recommend anyone to Chuck Hutton and Janet Wilson was terrifc to do business with she'll get you the car you want. More
Experience was excellent and would recommend to others. Experience was excellent and would recommend to others. Salesperson was very informative and great knowledge of the vehicle I was interested in. Mad Experience was excellent and would recommend to others. Salesperson was very informative and great knowledge of the vehicle I was interested in. Made every effort to make experience comfortable and enjoyable. More
My 2012 Cruze has issues with the steering. I contacted My 2012 Cruze has issues with the steering. I contacted the dealership 3 times to inquire about getting it serviced, and I was immediately transfer My 2012 Cruze has issues with the steering. I contacted the dealership 3 times to inquire about getting it serviced, and I was immediately transferred to voicemail. I received no call back from anyone at the dealership. I visited the dealership , and there were 3 service advisers working, one with a customer and 2 on the phone. After standing for 10 minutes without being acknowledged, I returned to my vehicle and attempted to get help through OnStar. OnStar was unable to reach anyone at the dealership and also kept getting transferred to voicemail. They transferred me to Chevrolet Customer Assistance. While on the phone with Customer Assistance, I stopped Terry Lamb who was walking between trailers and explained my situation and my experience. She was very kind, and very apologetic explaining that they were very backed up and due to construction they were having difficulties. She had the shop foreman look at my vehicle, and he advised me that there was something wrong with my vehicle, it should be safe to drive, and that I needed to schedule an appointment. He also advised they were very backed up and it would likely be 5-7 business days before they could provide service. In essence, I wasted an hour and my car is still broken. Terry Lamb was very nice, and I have no hard feelings towards her, however I am very disappointed in the level of service Chuck Hutton provided and will not be returning anytime soon. More
This was my first visit back to Chuck Hutton Chevrolet after a long absence. I have had a Chuck Hutton Camaro ('85), A Tahoe('01) and now a 2011 Chevy Impala LT. I was very very pleased with thte service after a long absence. I have had a Chuck Hutton Camaro ('85), A Tahoe('01) and now a 2011 Chevy Impala LT. I was very very pleased with thte service of Ms. Lamb and the expeditious time it took to service my car. I only had an oil change today but really liked the 21 point Car Check Sheet. It was informative and easy to read. Thanks for a great 'first' experience again! The Huttons have done it again! Way to go Steve and Henry! Best Wishes to ALL, RICK ROUT More
I was very pleased with the assistance I got from Kenneth Greenidge. He answered all my questions and made the entire experience pleasurable. I was in a position where I needed a vehicle right away and I di Greenidge. He answered all my questions and made the entire experience pleasurable. I was in a position where I needed a vehicle right away and I didn't have a clue what to get. Kenneth was very patient, showing me several different vehciles and making sure I chose the right one for me. I absolutely love my new Equinox and have already been recommending him to others. Hats off to Ken for a job well done! Myh experience with the finance department wasn't so wonderful. While I basically got what I needed, I felt very pressured to purchase extended warranty and GAP insurance. I adamantly told the gentleman I did not want either, but he continued to press me. It wasn't until I told him in no uncertain terms, No, not right now, that he accepted my words. I think if a customers refuses anything more than once, that should be enough to leave the matter alone. More