
Chuck Hutton Chevrolet
Memphis, TN
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Mr. Baxter was very helpful and got me the car I wanted he went out his way to make sure that I was a happy customer I would recommend him to any person that's wanting to buy a car he will do his best on h he went out his way to make sure that I was a happy customer I would recommend him to any person that's wanting to buy a car he will do his best on helping you out..... More
I decided to buy a new car after owning an Olds Delta 88 I decided to buy a new car after owning an Olds Delta 88 for almost 15 years. I started looking and found several excellent reviews for the 2014 Imp I decided to buy a new car after owning an Olds Delta 88 for almost 15 years. I started looking and found several excellent reviews for the 2014 Impala online. So I went on a car buying site and put in what I wanted. Chuck Hutton came up as a dealer for what I wanted so I inquired. JaVonne Lipscomb called and within a couple of days had found a match for what I wanted at a price that I believed was fair. I made the 3 hour drive up to Memphis, not really looking forward to the hassle of dealing with a car salesman. However, Mark Blake was the first person that I met and he immediately put me at ease. The receptionist was so nice and the dealership looked really nice and professional. Mark took care of making sure that I got a test drive and that the right car was located. He pushed my application through efficiently and answered all of my questions directly. Freeman came by just to make sure everything was going well. In fact, everyone that I saw was friendly. Freeman got the located car onto the lot while allowing me to drive a borrowed car to run my errands. Ricky walked me through the financing transaction very easily. He made sure that I understood everything, which again put me much at ease. When all of the paperwork was finished, Mark introduced me to Greg to set up my first servicing. Greg also put me at ease by setting everything up quickly and professionally. Some people you just get a feeling for whether they know what they are doing and can be trusted to do it right. I got that feeling right off the bat with Greg. I know my car will be well taken care of. Cara and Mark actually showed me around the car and made sure that I understood as many of the features that I could grasp. Cara helped me with the MyLink features even though that was not in her job description. Again, she was another person who made sure that I was taken care of by the help that I needed with understanding the car's features and again, she was very friendly like so many others who helped me. Mark got me set up with Onstar and made sure that everything had been covered by the time I was ready to leave. I would definitely recommend Chuck Hutton with no hesitation. I will always appreciate how friendly Mark and everyone else who helped were. More
good service was the main thing I liked about my experience at the dealership. they treated me fairly and we came to a price that benefited both parties experience at the dealership. they treated me fairly and we came to a price that benefited both parties More
My experience was great. The dealers were very helpful and courteous. I came away with a great and everything was explained clearly. I would recommend them to anyone. and courteous. I came away with a great and everything was explained clearly. I would recommend them to anyone. More
This is my second Truck I have bought from Chuck Hutton and the both time Steve Weeden and Keith "Cars" Burgess, been the ones to help me. Both Steve Weeden and Keith Burgess. I felt they were upfront with and the both time Steve Weeden and Keith "Cars" Burgess, been the ones to help me. Both Steve Weeden and Keith Burgess. I felt they were upfront with me and rolled out what they could and couldn't do and That's what I want to hear the truth and I believe honesty is the best policy. More
Excellent experience, this is the 3rd car I've purchased from this dealership and can confirm relationships are key. They do a great job of not just selling cars, but understanding the needs of th purchased from this dealership and can confirm relationships are key. They do a great job of not just selling cars, but understanding the needs of their customers and working very hard to meet them. This is a hallmark of exceptional service that insures longevity, and I appreciate that. More
we (my wife & i) were very pleased with the overall catering to our needs that all team members did. the only "problem" after taking the car home was that on the 2nd day of the (step) daughter driving catering to our needs that all team members did. the only "problem" after taking the car home was that on the 2nd day of the (step) daughter driving it, she received a CHECK ENGINE light notice. fortunately, from another survey i has completed, we have been in touch in with a maintenance mgr named Ernesto. the (step) daughter will be taking the car friday (10-11-13). More
My experience was great. Upon entering the service area, I told my service rep(Les Kruger) I was interested in buying a new car. He immediately said I want you to meet the GM. He searched around until he fo I told my service rep(Les Kruger) I was interested in buying a new car. He immediately said I want you to meet the GM. He searched around until he found him and introduced me to him. It was a very friendly introduction. The GM immediately assigned me a sales rep(Calvin Ingram). Calvin did an excellent job in assisting me. He did not pressure me at all. The overall experience was surperb from the service dept to sales dept!!! More
Brett and Michael did a great job helping me find the right car. They were very helpful and knowledgable about all areas. I will recommend friends and family to purchase their next car from your dealersh right car. They were very helpful and knowledgable about all areas. I will recommend friends and family to purchase their next car from your dealership. More
Excellent staff!!! Although not listed the front desk receptionist was also helpful. She initiated the sale by having them call me back. I called the dealership after 7 and she took my number and said sh receptionist was also helpful. She initiated the sale by having them call me back. I called the dealership after 7 and she took my number and said she would have someone call me back in the morning. She kept to her promise. Thank you! More