Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Chuck Hutton Chevrolet
Memphis, TN
568 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 568 reviews
January 13, 2014
From my first visit when I was just looking and had not made up my mind what I wanted, I was treated with respect and was not feel froced to consider a particular car or this dealership. After I had visit made up my mind what I wanted, I was treated with respect and was not feel froced to consider a particular car or this dealership. After I had visited some other dealerships and talked with their sales department and tried other make of cars, I returned to Chuck Hutton. The process of find a car that had the accessories and packages I wnated was done quickly and after finding a car that had what I wanted and did not have what I did not want a price was agreed upon. Working with the dealership on my trade in was easy and we came to an agreemen t the second day we talked. The car selected was at another daelership about 400 miles away but it was trailered within two days. I was provided a rental car during this process and at delivery I was showm the operation of many of the systems installed and was hooked up to "On Star". I met some very nice personnel in service and the rental lady was exceptional. More
by jpwig
Employees Worked With
Freeman Peterman, Gary Little, Mark Blake, Michael Blackard, Kerry Melson
December 13, 2013
Very pleasant experience. Mr. Hunter was the consummate professional & I look forward to working with him. I would recommend him to anyone. Wonderful experience all around. professional & I look forward to working with him. I would recommend him to anyone. Wonderful experience all around. More
by debajean1
Employees Worked With
Gary Little, Baxter Hunter
December 09, 2013
Everyone was very courteous and friendly. Ishmel Hunter and Randy made sure that I understood everything and they were excellent salesman. I will definitly reccomend Chuck Hutton Cheverolte. and Randy made sure that I understood everything and they were excellent salesman. I will definitly reccomend Chuck Hutton Cheverolte. More
by brownshugga
Employees Worked With
Ishmel Hunter,Randy Crump and Rick, Donna Crump, Ricky Parrish
December 09, 2013
My overall experience with the dealership and the salesperson was AWESOME. He was very attentive to my needs, and kept me informed about any details in the entire purchasing process. He checked on salesperson was AWESOME. He was very attentive to my needs, and kept me informed about any details in the entire purchasing process. He checked on me afterwards to make sure everything was going well and to see if I had any concerns or questions. More
by tlk29
Employees Worked With
Baxter Hunter
December 09, 2013
The car buying experience is always nerve-wrecking for me however; my salesperson, Nick Butler encouraged positivity throughout the whole process while still being patient and listening to my needs as a cust however; my salesperson, Nick Butler encouraged positivity throughout the whole process while still being patient and listening to my needs as a customer. He fought hard to get me in a car; and while I know some of that fight was for personal goals as a saleperson, I appreciate it all the same. I believe I'm a Chuck Hutton girl for life now! Thanks so much! Erica More
by bererica
Employees Worked With
Nick Butler
December 05, 2013
Hello Chuck Hutton Family, Thank you for letting me Hello Chuck Hutton Family, Thank you for letting me become part of your family. The service I received was top of the line. Everyone was kind, th Hello Chuck Hutton Family, Thank you for letting me become part of your family. The service I received was top of the line. Everyone was kind, thoughfull and very helpful. Expressing pure joy and pleasure with the Chuck Hutton Family..... More
by starball
Employees Worked With
Joseph Wallace
December 02, 2013
Completely satisfied with the service of Joseph Wallace. He was very helpful and made sure I was satisfied before I left. I will recommend to anyone He was very helpful and made sure I was satisfied before I left. I will recommend to anyone More
by Wbassett
Employees Worked With
Joseph wallace
November 23, 2013
Good morning or evening I had the best experience at Chuck Hutton the staff there are super friendly professional and knows their job well and will help you until you drive off with your new car ?? Chuck Hutton the staff there are super friendly professional and knows their job well and will help you until you drive off with your new car ?? More
by johnsonton
Employees Worked With
Michael Blackard
November 22, 2013
The staff was very friendly and helpful, made us feel very comfortable, great atmosphere!! Found us the vehicle we wanted, very fast!!! Thank you all!!! very comfortable, great atmosphere!! Found us the vehicle we wanted, very fast!!! Thank you all!!! More
by raylene
Employees Worked With
Britteney Goodman, Gary Little, Mark Blake
November 13, 2013
WARNING WARNING WARNING WARNING WARNING READ THIS WARNING WARNING WARNING WARNING WARNING READ THIS REVIEW BEFORE BUYING A CAR FROM CHUCK HUTTON CHEVROLET Hello I live in South Florida. Our D WARNING WARNING WARNING WARNING WARNING READ THIS REVIEW BEFORE BUYING A CAR FROM CHUCK HUTTON CHEVROLET Hello I live in South Florida. Our Dealerships charge over $10000 MSRP on new corvettes. I called all over the east coast until I found this dealership that would not charge me the additional $10000. I ordered the car from Kerry Melson at Chuck Hutton. He was always nice UNTIL SOMETHING WENT WRONG WITH THE CAR. I put $15000 cash down on this car so that my payments would be at $600. EVERYTHING I am about to say is documented in writing or I can give you the persons name and phone number at General Motors corporate to prove what I am saying is the truth. I can also give you the customer service person at my local Chevrolet dealership name and phone number to prove what I am saying is the truth. They are kind enough to deal with Chuck Huttons mess. I flew to Memphis Tennessee from Fort Lauderdale on October 11th to pick up the car. On Saturday the 12th I left Memphis to drive it back to South Florida. I did not even get home and the monitor system in the whole car went down. Once home a friend of mine looked over the car and here are some of the things he found wrong: the bolts under the hood were all rusted, the stingray logos were rusted and the silver wrapping under the hood was coming off. I contacted Kerry Melson who told me to take it to the local dealership. I did and they replaced the monitor and the other things I just spoke of. Kerry Melson offered to give me one car payment for all my troubles. This was never told to me by Mr Melson but to General Motors Corporate. Of the 26 days I first had the car 6 of them were spent in my local dealership here in Florida. Then Kerry Melson being the total unprofessional revoked the car payment he offered to me thru General Motors. I have proof in emails from him of the following. He told me to take this review down and maybe something could be done. He was trying to blackmail me into pulling this truthful review down or editing it. I have another email from him just this week where he says and i quote "once you drive the car off our lot we have done what we are supposed to do". So basically he is saying if you have problems after it leaves his showroom too bad. They got their money and now it is the customers problem This week the new monitor that was put in is now doing the same thing as the first monitor. Also I have been locked in the car 3 times and could not get out which is clearly a safety issue. I have videos of the monitor wiggling from both the first one and now the second one. At this point i do not know what is going to be done. I am driving around in a $60000 piece of crap and Chuck Hutton and Kerry Melson do not care. As i have stated General Motors Corporate office not their customer service and my customer service people at my local dealership who have gone above and beyond are working to get this resolved. I have their emails and phone numbers if you would like to know what kind of person Kerry Melson who is the General manager at Chuck Hutton is and you should know this before doing business with this company as stated i would be happy to provide you with them. My attorney and I are currently attempting to find out whether I file the lemon law paperwork in Florida or Tennessee. The next time the car goes in for the second new monitor will be third time it will be in for service for the same thing and will be able to proceed with lemon law. I can be reached at 954-786-0227. That is my business number so if I do not answer please leave me a message and I will call you back. I waited several years for the 2014 corvette to come out. This is my 4th one. Because of the way I have been treated at Chuck Hutton Chevrolet all of the joy of the car has been taken away from me. They simply are not nice people. IF YOU WANT A CAR THAT A DEALERSHIP WILL STAND BEHIND DO NOT GO TO THIS ONE. RUN DO NOT WALK AS FAST AS YOU CAN TO ANOTHER CHEVY DEALERSHIP. AS MR MELSON SAYS ONCE HE GETS HIS MONEY AND MAKES THE SALE HE IS DONE. REMEMBER I HAVE THIS IN AN EMAIL FROM HIM. Blessings and good luck to all who read this Kathy Jacobs More
by dulcie1
Employees Worked With
Kerry Melson
