Chuck Hutton Chevrolet
Memphis, TN
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My overall experience with the dealership and the salesperson was AWESOME. He was very attentive to my needs, and kept me informed about any details in the entire purchasing process. He checked on salesperson was AWESOME. He was very attentive to my needs, and kept me informed about any details in the entire purchasing process. He checked on me afterwards to make sure everything was going well and to see if I had any concerns or questions. More
The car buying experience is always nerve-wrecking for me however; my salesperson, Nick Butler encouraged positivity throughout the whole process while still being patient and listening to my needs as a cust however; my salesperson, Nick Butler encouraged positivity throughout the whole process while still being patient and listening to my needs as a customer. He fought hard to get me in a car; and while I know some of that fight was for personal goals as a saleperson, I appreciate it all the same. I believe I'm a Chuck Hutton girl for life now! Thanks so much! Erica More
Hello Chuck Hutton Family, Thank you for letting me Hello Chuck Hutton Family, Thank you for letting me become part of your family. The service I received was top of the line. Everyone was kind, th Hello Chuck Hutton Family, Thank you for letting me become part of your family. The service I received was top of the line. Everyone was kind, thoughfull and very helpful. Expressing pure joy and pleasure with the Chuck Hutton Family..... More
Completely satisfied with the service of Joseph Wallace. He was very helpful and made sure I was satisfied before I left. I will recommend to anyone He was very helpful and made sure I was satisfied before I left. I will recommend to anyone More
Good morning or evening I had the best experience at Chuck Hutton the staff there are super friendly professional and knows their job well and will help you until you drive off with your new car ?? Chuck Hutton the staff there are super friendly professional and knows their job well and will help you until you drive off with your new car ?? More
The staff was very friendly and helpful, made us feel very comfortable, great atmosphere!! Found us the vehicle we wanted, very fast!!! Thank you all!!! very comfortable, great atmosphere!! Found us the vehicle we wanted, very fast!!! Thank you all!!! More
WARNING WARNING WARNING WARNING WARNING READ THIS WARNING WARNING WARNING WARNING WARNING READ THIS REVIEW BEFORE BUYING A CAR FROM CHUCK HUTTON CHEVROLET Hello I live in South Florida. Our D WARNING WARNING WARNING WARNING WARNING READ THIS REVIEW BEFORE BUYING A CAR FROM CHUCK HUTTON CHEVROLET Hello I live in South Florida. Our Dealerships charge over $10000 MSRP on new corvettes. I called all over the east coast until I found this dealership that would not charge me the additional $10000. I ordered the car from Kerry Melson at Chuck Hutton. He was always nice UNTIL SOMETHING WENT WRONG WITH THE CAR. I put $15000 cash down on this car so that my payments would be at $600. EVERYTHING I am about to say is documented in writing or I can give you the persons name and phone number at General Motors corporate to prove what I am saying is the truth. I can also give you the customer service person at my local Chevrolet dealership name and phone number to prove what I am saying is the truth. They are kind enough to deal with Chuck Huttons mess. I flew to Memphis Tennessee from Fort Lauderdale on October 11th to pick up the car. On Saturday the 12th I left Memphis to drive it back to South Florida. I did not even get home and the monitor system in the whole car went down. Once home a friend of mine looked over the car and here are some of the things he found wrong: the bolts under the hood were all rusted, the stingray logos were rusted and the silver wrapping under the hood was coming off. I contacted Kerry Melson who told me to take it to the local dealership. I did and they replaced the monitor and the other things I just spoke of. Kerry Melson offered to give me one car payment for all my troubles. This was never told to me by Mr Melson but to General Motors Corporate. Of the 26 days I first had the car 6 of them were spent in my local dealership here in Florida. Then Kerry Melson being the total unprofessional revoked the car payment he offered to me thru General Motors. I have proof in emails from him of the following. He told me to take this review down and maybe something could be done. He was trying to blackmail me into pulling this truthful review down or editing it. I have another email from him just this week where he says and i quote "once you drive the car off our lot we have done what we are supposed to do". So basically he is saying if you have problems after it leaves his showroom too bad. They got their money and now it is the customers problem This week the new monitor that was put in is now doing the same thing as the first monitor. Also I have been locked in the car 3 times and could not get out which is clearly a safety issue. I have videos of the monitor wiggling from both the first one and now the second one. At this point i do not know what is going to be done. I am driving around in a $60000 piece of crap and Chuck Hutton and Kerry Melson do not care. As i have stated General Motors Corporate office not their customer service and my customer service people at my local dealership who have gone above and beyond are working to get this resolved. I have their emails and phone numbers if you would like to know what kind of person Kerry Melson who is the General manager at Chuck Hutton is and you should know this before doing business with this company as stated i would be happy to provide you with them. My attorney and I are currently attempting to find out whether I file the lemon law paperwork in Florida or Tennessee. The next time the car goes in for the second new monitor will be third time it will be in for service for the same thing and will be able to proceed with lemon law. I can be reached at 954-786-0227. That is my business number so if I do not answer please leave me a message and I will call you back. I waited several years for the 2014 corvette to come out. This is my 4th one. Because of the way I have been treated at Chuck Hutton Chevrolet all of the joy of the car has been taken away from me. They simply are not nice people. IF YOU WANT A CAR THAT A DEALERSHIP WILL STAND BEHIND DO NOT GO TO THIS ONE. RUN DO NOT WALK AS FAST AS YOU CAN TO ANOTHER CHEVY DEALERSHIP. AS MR MELSON SAYS ONCE HE GETS HIS MONEY AND MAKES THE SALE HE IS DONE. REMEMBER I HAVE THIS IN AN EMAIL FROM HIM. Blessings and good luck to all who read this Kathy Jacobs More
Mr. Baxter was very helpful and got me the car I wanted he went out his way to make sure that I was a happy customer I would recommend him to any person that's wanting to buy a car he will do his best on h he went out his way to make sure that I was a happy customer I would recommend him to any person that's wanting to buy a car he will do his best on helping you out..... More
I decided to buy a new car after owning an Olds Delta 88 I decided to buy a new car after owning an Olds Delta 88 for almost 15 years. I started looking and found several excellent reviews for the 2014 Imp I decided to buy a new car after owning an Olds Delta 88 for almost 15 years. I started looking and found several excellent reviews for the 2014 Impala online. So I went on a car buying site and put in what I wanted. Chuck Hutton came up as a dealer for what I wanted so I inquired. JaVonne Lipscomb called and within a couple of days had found a match for what I wanted at a price that I believed was fair. I made the 3 hour drive up to Memphis, not really looking forward to the hassle of dealing with a car salesman. However, Mark Blake was the first person that I met and he immediately put me at ease. The receptionist was so nice and the dealership looked really nice and professional. Mark took care of making sure that I got a test drive and that the right car was located. He pushed my application through efficiently and answered all of my questions directly. Freeman came by just to make sure everything was going well. In fact, everyone that I saw was friendly. Freeman got the located car onto the lot while allowing me to drive a borrowed car to run my errands. Ricky walked me through the financing transaction very easily. He made sure that I understood everything, which again put me much at ease. When all of the paperwork was finished, Mark introduced me to Greg to set up my first servicing. Greg also put me at ease by setting everything up quickly and professionally. Some people you just get a feeling for whether they know what they are doing and can be trusted to do it right. I got that feeling right off the bat with Greg. I know my car will be well taken care of. Cara and Mark actually showed me around the car and made sure that I understood as many of the features that I could grasp. Cara helped me with the MyLink features even though that was not in her job description. Again, she was another person who made sure that I was taken care of by the help that I needed with understanding the car's features and again, she was very friendly like so many others who helped me. Mark got me set up with Onstar and made sure that everything had been covered by the time I was ready to leave. I would definitely recommend Chuck Hutton with no hesitation. I will always appreciate how friendly Mark and everyone else who helped were. More
good service was the main thing I liked about my experience at the dealership. they treated me fairly and we came to a price that benefited both parties experience at the dealership. they treated me fairly and we came to a price that benefited both parties More