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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
883 Reviews

883 Reviews of Chuck Anderson Ford - Service Center

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July 31, 2018

Chuck Anderson Ford Service Since I purchased my 2012 Focus, the entire dealership has always met or exceeded my service needs promptly and at a good price. Any issues are brough More

by dlewis531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 31, 2018 -

Chuck Anderson Ford responded

Wow! Thank you for the glowing feedback! We appreciate the opportunity to service your vehicle!

July 28, 2018

Fast service friendly people The people here are always friendly, but my truck here and recently had to bring my focus in for service, they are always friendly and service is quic More

by DANNY20076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Chuck Anderson Ford responded

We're glad to hear that our service satisfied you! We look forward to your next visit!

July 27, 2018

Great oil change! I love the quick lane here! They are always prompt and friendly! I would recommend to anyone! Their service department here is fantastic! I have bough More

by CHATCHER310
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Rene Sisk
Jul 27, 2018 -

Chuck Anderson Ford responded

Thanks for taking some time to leave a review! We're happy to hear that you were given excellent service! We strive to do our best to take care of our customers as we would our own family.

July 26, 2018

Transmission Service I have bought all of my cars at Chuck Anderson for the last 25 years and have never had a bad experience. A minor transmission problem with my daughte More

by JSIMPSON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Jul 26, 2018 -

Chuck Anderson Ford responded

We're glad to have served you and your family for 25 years and look forward to many more!

July 26, 2018

acessorry repair window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly More

by JHUSEMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
Jul 26, 2018 -

Chuck Anderson Ford responded

Thanks for the review Jerry! Glad you're back on the road!

July 26, 2018

Good job Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and ti More

by RODANDMARY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
Jul 26, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to share with us about your service! We cant wait to see you next time!

July 25, 2018

Recalls Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyon More

by SBRANSON-HURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Baker, Cody Schneiter, Rene Sisk
Jul 25, 2018 -

Chuck Anderson Ford responded

Thanks for the nice words Sherri! We look forward to working on your Escape again!

July 24, 2018

Fast service and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the s More

by MLSMITH3382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 24, 2018 -

Chuck Anderson Ford responded

Our #1 goal is for all of our customers to leave satisfied with our service and products; we are happy to have been of help to you! Thanks for taking the time to leave your feedback!

July 21, 2018

General service Always excellent service We have been going to Chuck Anderson Ford for years for new cars, trucks, as well as service on these vehicles. They care. More

by feldmillers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Jul 21, 2018 -

Chuck Anderson Ford responded

Thank you for your continued business!

July 20, 2018

Excellent Service We always receive great service,only place we buy and service our vehicles!!!Thank you for my transportation to pick up our car,she was great!Thanks More

by Mustang15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transportation to dealership..she was great!, Dave Moorhead
Jul 20, 2018 -

Chuck Anderson Ford responded

We're glad to hear that you buy and service your vehicles here! We're thankful for the continued business, and if there's ever anything we can do to help make your experience even better, please let us know!

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