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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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July 26, 2018

Good job Get a good job I’ll be in and out very quickLy and answered all my questions very helpful for us I will be back again Or my next oil change and ti More

by RODANDMARY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
Jul 26, 2018 -

Chuck Anderson Ford responded

Thanks for taking the time to share with us about your service! We cant wait to see you next time!

July 25, 2018

Recalls Both recalls were taken care of in one day! I appreciate the friendly and courteous service Dept. General manager, Nick Anderson, went above and beyon More

by SBRANSON-HURT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chance Baker, Cody Schneiter, Rene Sisk
Jul 25, 2018 -

Chuck Anderson Ford responded

Thanks for the nice words Sherri! We look forward to working on your Escape again!

July 25, 2018

acessorry repair window visor (outside) came loose and they repaired on time and no charge. Always helpful and cortious at all times as well as very friendly More

by JHUSEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Doug Montgomery, Al Murray, Cody Schneiter, Dave Moorhead
Jul 25, 2018 -

Chuck Anderson Ford responded

Thanks for the review Jerry! Glad you're back on the road!

July 24, 2018

Fast service and answered questions about saving me money. Puts customers first and saves them money. Very knowledgeable about automobiles. I look forward to the s More

by MLSMITH3382
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 24, 2018 -

Chuck Anderson Ford responded

Our #1 goal is for all of our customers to leave satisfied with our service and products; we are happy to have been of help to you! Thanks for taking the time to leave your feedback!

July 21, 2018

General service Always excellent service We have been going to Chuck Anderson Ford for years for new cars, trucks, as well as service on these vehicles. They care. More

by feldmillers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Jul 21, 2018 -

Chuck Anderson Ford responded

Thank you for your continued business!

July 20, 2018

Excellent Service We always receive great service,only place we buy and service our vehicles!!!Thank you for my transportation to pick up our car,she was great!Thanks More

by Mustang15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Transportation to dealership..she was great!, Dave Moorhead
Jul 20, 2018 -

Chuck Anderson Ford responded

We're glad to hear that you buy and service your vehicles here! We're thankful for the continued business, and if there's ever anything we can do to help make your experience even better, please let us know!

July 18, 2018

5 Star Service Earlier today I brought my 2016 Ford Focus in for "The Works" at Chuck Anderson Ford. I redeemed my Quick Lane coupon and only had a short wait in th More

by Don
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead
Jul 18, 2018 -

Chuck Anderson Ford responded

We're glad to hear that we exceeded your expectations this morning! Looking forward to next time! We have complimentary donuts on Saturday mornings!

July 18, 2018

Awsome Was treated nicely .. great service went to garage for an oil change they explained all updates on my car so I left completely happy here’s the end l More

by rclark3937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reavis, Cody Schneiter, Rene Sisk
Jul 19, 2018 -

Chuck Anderson Ford responded

We're glad to hear you had a good experience! thanks for taking the time to tell your story for other prospective customers can read it.

February 10, 2017

Reconciled I had a huge complaint with this dealership and there were a lot of high tensions and miscommunication between the entire ordeal. I have since then, s More

by ChooseHappy17
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
Jul 18, 2018 -

Chuck Anderson Ford responded

I'm glad Nick was able to help you out. If there's anything else we can do for you in the future, please feel free to let us know!

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