Chuck Anderson Ford - Service Center
Excelsior Springs, MO
881 Reviews of Chuck Anderson Ford - Service Center
Oil change and alignent Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and Took our 2013 escape in for oil change and alignment. The mechanics striped lug nuts trying to get tires off and then wanted to charge us $100/set and said they wrecked 2 different sets. Tires were almost 6 months old and after pounding on rims with metal hammers told us the tires were too worn to do alignment. Very crooked place More
Quick service Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour Was quick and easy. I had my two boys with me and it wasn't very long even for them to sit there and wait. We where there between half hour to an hour. More
Fix a Ford Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. Camera got fixed and done. But need to tell customers about copay on a warranty issue. A little frustrated when they said $109.00 please. I said what. You didn’t tell me that. Next time I’ll know. Just a little frustrated. More
Totally satisfied Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 ye Best place I know of , always friendly always get the job done the way you want it done. And this wasn't the only time I've been going there for 29 years More
Great service! Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done Getting the oil changed and tires rotated was a very pleasant experience. The staff was very friendly and explained everything in detail what was done. I like the new service center because it is open and you can see your vehicle being serviced. Would highly recommend! More
Recall Service Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction Excellent service. Heather was fantastic from help scheduling, calling to confirm appt the day before and her follow up.call to check on satisfaction. Service area immaculate & service staff very professional & helpful Sorry I can’t recall service personnel name but he explained the reason for the recall & work to be completed. Exceptional professional staff More
Service fine/Service policy worthless. Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" ev Fuel valve replaced that was sticking. Service people were fine. Issue is with a service policy that was sold to me as "basically bumper to bumper" everything except routine maintenance, that didn't cover this. Knowing this, is what will keep me from doing further business with them. I can go anywhere for oil changes ect...It is ashamed since this would be the most convenient place for me. Cody was good to work with. No issues there. Don't bother buying a service policy from them. More
Service and warranty work As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get th As always all the people at Chuck Anderson go above and beyond to make sure everything is spot on. From sales to service to warranty work. They get the job done efficiently and correct. Won’t use anyone else for any of my vehicle needs. More
Great folks to work with Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteou Every one in the servuce dept and the office are pleasent and helpful would recomend them and anytime they are always trying you help and are courteous More
Oil change Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. Great service! Dave was friendly and the mechanic was quick. I did not have to wait to long before my car was done. Good job. More