Chuck Anderson Ford - Service Center

Service Visit Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has Appointment was made w no hassle and work completed prompt and thorough. There was also a package price for oil change/tire rotation.. Cody, SM has a great personality. More

Quick! My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. My sons and I where there 40 minutes, they took it right in and got everything changed out. We where on our way in no time. More

Great Service Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and Cody went above and beyond to make this service appointment a success. He and Heather were able to secure new tires I needed for my daughters car and someone was sent to pick them up in Kansas City so I did not have to return on another day. Thank you to everyone who stayed late on a Friday to help the process. More

Oil change Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next Made appontment for oil change, should take around 30 minutes Didn't leave until 1 1/2 hours later not very good service did recieve a card for next oil change car didnt get a wash after service until i said something More

Save your money, go elsewhere Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio mod Avoid the service dept at this dealership!!. Took my car (1 year old ford) in for a malfunctioning front screen, spent $1000 to replace the audio module, when I got it back had issues with the back module didn’t work. Took it back and was told I need to pay $140 to run diagnostics and was later told it was another $1,000 repair. It worked when I brought it in before they did the 1st repair. Many arguments later, 6 visits later they finally figured out that the front module was never updated. This caused the rear module to malfunction. 6 trips back and forth, too many hours spent arguing over the additional $1000 they wanted to charge me for their MISTAKE. Never once even received an apology. It all seems like a big scam. Worst car experience ever. More

Service Repair Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friend Fantastic experience. Didn’t purchase the truck here, but these guys went above and beyond in taking care of the problems I had. Knowledgeable, friendly and very professional. I would highly recommend this service department and these folks to anyone. More

They looked at our differential locking system They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we receive They got us in the day we had a problem looked at it and was very thorough and pleasant. We love our Ford Tremor.we appreciated the service we received. More

Great customer service Cody always provides great customer service! He has always been polite, smiling and friendly to taking to, listens to the reason for the visit and any Cody always provides great customer service! He has always been polite, smiling and friendly to taking to, listens to the reason for the visit and any issues or concerns. He also explains and communicates clearly so that someone who does not know alot about automotive mechanics can understand More

Great price great service I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly I travel from downtown Kansas City to have my vehicle serviced at chuck anderson. Quite low key good service and fast . Will come back monthly More

Positive experience on It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and It was easy to schedule. Staff was friendly. Service was quick. Wish they had washed my car. Don't like the fact that the lug nuts are problematic and they wanted $100 for new ones. More