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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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June 12, 2019

Needed part replaced and diagnostic on tires Paul is fantastic. He is akways Professional and thorough with his work and management in the service area. I will always seek out Oaul fir an honest More

by PAT.CRISLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Chuck Anderson Ford responded

Thanks Pat for the great feedback! We hope your wife loves her Expedition as much as we appreciate your guys' continued business!

June 05, 2019

RADIO Friendly service but 3 trips to Chuck Anderson to get radio fixed and still having issues. Spending over 19,000 on used vehicle you would think the ra More

by Bridget72
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Heather Berger
Jun 06, 2019 -

Chuck Anderson Ford responded

Please feel free to email our general manager, he would like to hear about this! nick.anderson@chuckanderson.com

June 04, 2019

The works oil change Great staff and quick service. Waiting room was very clean and the women’s restroom is as nice as a private home. Highly recommend this dealership. More

by Thrillride3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Cody Schneiter, Heather Berger
Jun 05, 2019 -

Chuck Anderson Ford responded

Thanks for the excellent feedback! Our bathrooms were one of the main reason we wanted to update our facility, thank you for noticing and taking the time to let us know you appreciated them!

May 25, 2019

Very good It was a great experience. I will be back. The people I worked with did what they said they would do and did it with a positive attitude. More

by DDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter, Dave Moorhead, Heather Berger
May 31, 2019 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service visit! We look forward to your next visit!

May 22, 2019

Awesome When you walk in if are they're busy they will tell you they will be with you in a minute. The people are friendly and upbeat. Thank you for awesome More

by Msnyder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
May 23, 2019 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent experience with our service department!

May 08, 2019

Consistently Great CA Service center is always quick and accommodating. Professional and courteous! I drive past a lot of places I could take my Ford on my way to CA. He More

by Aaron46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
May 09, 2019 -

Chuck Anderson Ford responded

Thanks for the awesome feedback on your recent service visit! We're glad to have you as a customer and look forward to your next visit!

April 25, 2019

Fusion Energi Cody communicated well with me through the process of the recall for the convenience charger for my fusion Energi. This is my second time to this de More

by Daveofkc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter
Apr 25, 2019 -

Chuck Anderson Ford responded

Dave, we're glad you trusted us to service your vehicle. We look forward to your next visit!

April 24, 2019

Fast, knowledgeable service. The service center was able to get my daughters car in, diagnose the issue and return it in less time than was promised. Top notch group. More

by Randy Fondren
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Schneiter
Apr 24, 2019 -

Chuck Anderson Ford responded

Thanks for the kind words Randy! We're glad we were able to get your daughter's car in and out!

April 24, 2019

Service review I’ve been going to Chuck Anderson for about 10-12 years now for service. I like the way their dealership has a small town like atmosphere and they se More

by Mark
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Moorhead, Heather Berger
Apr 24, 2019 -

Chuck Anderson Ford responded

Thanks Mark! We have a top notch service department and we appreciate you acknowledging it! We look forward to your next visit!

April 12, 2019

Fast service I had a warning light come on and pulled up at the service center. Even though I didnt have an appointment they made time to help me and made time to More

by Jay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cody Schneiter, Dave Moorhead
Apr 15, 2019 -

Chuck Anderson Ford responded

We're glad we were able to get you in and out! Look forward to your next visit!

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