Chuck Anderson Ford - Service Center
Excelsior Springs, MO
881 Reviews of Chuck Anderson Ford - Service Center
Had an oil change and tire rotation The service department was very friendly and completed the services quickly. I like that the waiting room has a window into the bay area so you can se The service department was very friendly and completed the services quickly. I like that the waiting room has a window into the bay area so you can see them working on your vehicle. Thank you. More
Recall fixes I called to set up an appointment to fix recalls on my car. They provided a rental for me as well. One of the parts wasn’t in so I had to wait on that I called to set up an appointment to fix recalls on my car. They provided a rental for me as well. One of the parts wasn’t in so I had to wait on that which was no problem. When the part came in and they were fixing that recall, they also addressed a problem with my transmission that was common for the model of my car. They fixed all issues and my car runs great now. Customer service was excellent as well. More
Review I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. More
Excellent service Great customer service and repair work in both the body shop and the service center! Everyone was, (and always are) friendly and knowledgeable. I high Great customer service and repair work in both the body shop and the service center! Everyone was, (and always are) friendly and knowledgeable. I highly recommend Chuck Anderson for all your vehicle needs! More
Five stars doesn’t say enough! The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep c The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep coming away impressed. Highly recommend to all my friends and anyone looking for some mechanic services. More
Service and new tires The work was completed as expected. Made it very easy for me to pick my car up after working hours. Another great experience at Chuck Anderson Ford The work was completed as expected. Made it very easy for me to pick my car up after working hours. Another great experience at Chuck Anderson Ford. More
Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowledgeable and helpful. Was able to get our vehicle in and out promptly, very reasonable pricing and fixed right the first time! We always have a great experience at Chuck Anderson Ford and recommend the dealership to anyone needing service, body repair or a new or used vehicle. More
Quickly helped but over charged I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench More
Excellent service and quality employees. We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They kee We have purchased three trucks and our SUV from this dealership. The staff is friendly and well trained. The facility is clean and welcoming. They keep appointments on schedule so there is never an extended wait time for routine service. The service department does an excellent job of communicating and letting me know if there is a issue beyond routine service. I would recommend this dealership to anyone shopping for a vehicle. More
Best service department They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. They take such good care of my car. They are quick and communicate with me. I never feel like I am a bother. Best service departments in our area. More