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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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May 22, 2023

Dustin Rose in the service department helped us out tremendously with our issue. He did a great job. More

by Clayton.lawrence
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 22, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

May 20, 2023

Repairs where warranty work. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. More

by RGILLIP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Justice Barger
May 22, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on the recent visit to our service department.

May 19, 2023

My son bought a vehicle from here in Feb he didn't want the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine ligh More

by Lesmbradley02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Rose, Justice Barger
May 19, 2023 -

Chuck Anderson Ford responded

Hello. Please send our General Manager an email with more specifics please so he can look into this and see if we can assist in any way. His name is Nick Anderson and his email address is nick.anderson@chuckanderson.com.

May 17, 2023

Very Professional and kept us well informed about the work we had being performed. Thanks More

by PORTHM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Justice Barger
May 18, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

May 16, 2023

I was pleased with the repair service. I was treated very courteously and the cost was manageable. More

by Lana Heather
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
May 16, 2023 -

Chuck Anderson Ford responded

Thanks for the great review Lana! We appreciate your business!

May 12, 2023

Everyone has been great with me They always treated me with kindness.And they always listen to me about my car. More

by honeymae1955
Recommend Dealer
Yes
Employees Worked With
Dustin 🌹
May 12, 2023 -

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business and look forward to seeing you next time!

May 10, 2023

We're able to accommodate my schedule. We're polite and helpful. Described problem and had paperwork ready and car ready when said it would be ready. More

by Pixel8ted101@gmail.com
Recommend Dealer
Yes
Employees Worked With
Justice and Dustin
May 10, 2023 -

Chuck Anderson Ford responded

Thanks for the feedback on your recent visit to our service department! We appreciate your business!

May 02, 2023

Extremely helpful and very quick services as always, that is what makes it a wonderful place to do business! More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 02, 2023 -

Chuck Anderson Ford responded

Thanks for the 5-star review John! We appreciate your business!

April 30, 2023

Scheduled for service quickly. Service performed in timely manner and everyone was very helpful. Courteous service. More

by MYFOURBABYS
Recommend Dealer
Yes
May 01, 2023 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit! We look forward to serving you again in the future!

April 22, 2023

Great experience Most dealerships do not take the time to listen to their customers' concerns. Chuck Anderson Ford goes above and beyond. From quicklane (grace is great) to service and also body shop (Carla More

by D897
Recommend Dealer
Yes
Employees Worked With
Dustin
Apr 24, 2023 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate the opportunity to serve you!

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