Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Repairs where warranty work. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. Once they started they realized more parts were needed. Took care of the recall as quickly as possible. More
My son bought a vehicle from here in Feb he didn't want the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine ligh the warranty cause usually they are pointless but they talked him into didn’t wanna see him leave there without one 3 months later check engine lights comes so he took it to a local mechanic to have it diagnosed they told him wat was wrong so since he bought the warranty he took it to the dealership to see if it was covered under the warranty and he told them wat was wrong with the vehicle when he showed up to the appointment so they decided to diagnose it and charge him $155 for what we told them was already diagnosed he was just seeing if it was covered under his warranty which it isn't go figure u buy a 2020 vehicle and drive it for 3 months u don't expect to have any issues very disappointed is chuck Anderson Ford this will be the last vehicle we buy from you and I'll be sure I inform my friends n family that also have purched vehicles from this dealership. More
We're able to accommodate my schedule. We're polite and helpful. Described problem and had paperwork ready and car ready when said it would be ready. We're polite and helpful. Described problem and had paperwork ready and car ready when said it would be ready. More
Great experience Most dealerships do not take the time to listen to their customers' concerns. Chuck Anderson Ford goes above and beyond. From quicklane (grace is great) to service and also body shop (Carla listen to their customers' concerns. Chuck Anderson Ford goes above and beyond. From quicklane (grace is great) to service and also body shop (Carla does an amazing job) and also to mention their awesome sales team. More