Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Always great service from all the employees. They are on time with my appointment and keep me advised if there is an issue with the vehicle. Lobby is clean and comfortable. time with my appointment and keep me advised if there is an issue with the vehicle. Lobby is clean and comfortable. More
Everyone at the dealership is always very friendly. From the service advisor to the young lady I pay when I leave. Whoever brought this group of people together did an outstanding job. the service advisor to the young lady I pay when I leave. Whoever brought this group of people together did an outstanding job. More
It was great they kept me up to date with the status of my car. Dustin was more than helpful and I would say did all he could to make the experience easy. my car. Dustin was more than helpful and I would say did all he could to make the experience easy. More
Always great customer service received!! Went in for an oil change and battery tested bad. Able to drop in a new battery and get us on our way in a short amount of time. oil change and battery tested bad. Able to drop in a new battery and get us on our way in a short amount of time. More
Very courteous an professional to deal with an made repairs in time frame that I appreciated. The dealership has always had very knowledgeable staff an is the reason I buy my vehicles there repairs in time frame that I appreciated. The dealership has always had very knowledgeable staff an is the reason I buy my vehicles there More
I had a terrible experience with you guys. You had my car for over a month and failed to keep in contact. I had two rental cars which was another problem for me. My car had splattered coffee in the visor and for over a month and failed to keep in contact. I had two rental cars which was another problem for me. My car had splattered coffee in the visor and screen and I don’t drink coffee so it wasn’t me. Also, Paul tried to say I’m going to have to cover $1000 worth of car rental if I didn’t pay a balance even thought my warranty company told me everything was covered. I’m in the market for another car and you guys will not be getting our business. I do not recommend you to any of my fellow ford employees. It’s embarrassing to know you have our Ford logo on your building with terrible service. More
Fixed quickly and for less than expected Also adjusted the tire pressure. It Rides and handles better than new. Fell back In love W my truy the tire pressure. It Rides and handles better than new. Fell back In love W my truy More
Great folks and service! I haven't dealt with a better dealership anywhere. Mike Anderson is the owner and is a pleasure to deal with. The service department is excellent! dealership anywhere. Mike Anderson is the owner and is a pleasure to deal with. The service department is excellent! More
Heather and Dustin are amazing! I trust them and would not take my car anywhere else. They are honest and caring. Thanks for the excellent customer service not take my car anywhere else. They are honest and caring. Thanks for the excellent customer service More