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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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869 Reviews of Chuck Anderson Ford - Service Center
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October 04, 2020
Paul and Dustin took great care of me. Got my car in quickly and kept me updated on what the problems were and when everything would be done. quickly and kept me updated on what the problems were and when everything would be done. More
by COWAN.TRISHA
Verified CustomerEmployees Worked With
Paul, Dustin Rose
October 03, 2020
Terribly disappointed! One star is too high of a rating! Had my truck for 2 months before repairing. Costing me an additional 4K in car rentals....thanks chuck! Had my truck for 2 months before repairing. Costing me an additional 4K in car rentals....thanks chuck! More
by WH
Employees Worked With
Dustin Rose
October 03, 2020
They failed to find that I was needing 3 light bulbs including a my headlight my main headlight needed Replaced and they were all kinds a helpful until I decided not to buy tires from them then they we including a my headlight my main headlight needed Replaced and they were all kinds a helpful until I decided not to buy tires from them then they were all kind of snotty More
by kslirpa79
Employees Worked With
Heather Berger
October 03, 2020
Had a 12:00 appointment time. Service didn’t start until 4:00-4:30 and was completed at 5:30. Paid for “The Works”. No car wash provided. Other than an appointment time being meaningless and no car wash, w 4:00-4:30 and was completed at 5:30. Paid for “The Works”. No car wash provided. Other than an appointment time being meaningless and no car wash, work appears adequate. More
by ealey4484
Employees Worked With
Greg Hallgrimson, Dustin Rose
October 01, 2020
Last minute appointment – they got us right in and right out! Professional and friendly. We recommend Chuck Anderson Ford. Nothing more needs to be said. A delight to work with all employees. out! Professional and friendly. We recommend Chuck Anderson Ford. Nothing more needs to be said. A delight to work with all employees. More
by MISSOURIGIRL123
Employees Worked With
Greg Hallgrimson
September 30, 2020
Honest !! They are here to help there customers paul service manager and mike the owner two of the best had a really tough issue and paul went the extra mile I will never go to another dealership service manager and mike the owner two of the best had a really tough issue and paul went the extra mile I will never go to another dealership More
by Larryhe
September 25, 2020
Always good! Thanks again. Had new battery installed in my cmax hybrid. Will use again. Very clean waiting area. Finished quickly and very friendly. Good my cmax hybrid. Will use again. Very clean waiting area. Finished quickly and very friendly. Good More
by mike
Employees Worked With
Scott Marshall, Greg Hallgrimson
September 25, 2020
Great customer service. Was in and out in less than three hours. Highly recommended. Can’t go wrong using them for anything. Great job today. hours. Highly recommended. Can’t go wrong using them for anything. Great job today. More
by Firefighter445
Employees Worked With
Greg Hallgrimson
September 24, 2020
Love the people there. I’m always greeted nicely by their employees and know that when I pick my vehicle up that the work has been done properly. employees and know that when I pick my vehicle up that the work has been done properly. More
by Kwmiller72
Employees Worked With
Heather Berger
September 23, 2020
Scheduled my oil change on short notice and Heather was able to make sure I was taken care of. The Quicklane advisor was easy to work with as well! able to make sure I was taken care of. The Quicklane advisor was easy to work with as well! More
by R-BAIR16
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
