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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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December 20, 2020

I was broke down with my f250 and towed to Anderson Ford they got me in right away and helped me out to get a hotel room and got my truck repaired this has been the best experience I ever had with a dealers More

by Sfcski1231
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're so sorry you had such a large issue with your truck, but we're glad you're back on the road!

December 19, 2020

Just had my oil changed & tires rotated but they were very kind & no grease on my Steering wheel, so all is great! Thinking of buying a new car next year More

by speedracermel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Dec 21, 2020 -

Chuck Anderson Ford responded

We'll be here and ready when you're looking for a new one!

December 19, 2020

Chuck Anderson Ford got my vehicle finished more quickly than I anticipated. They were friendly and fast. A b c d e f g h More

by Jen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Jen!

December 16, 2020

Had originally made the mistake of going to Dave Littleton Ford where they mansplained check engine light to my fiancé, had only tried them because Of proximity to our home. After making the right c More

by cody.noeller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 17, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback Cody! We're glad we were able to help and we look forward to doing business in the future! Have a Merry Christmas!

December 13, 2020

Your diesel technician Jordan is great! Very nice to see a young man take pride in what he does! Dustin is great to work with, always going the extra mile for the customer! More

by CASEYANDTOMIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback!

December 11, 2020

They had said it would take approximately 1 1/2 hours to get my airbags changed out. It took all of 10 minutes. Since I needed to get to work I was very pleased not to have to wait as long for my vehicle. More

by MrsG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to get you in and out very quickly!

December 11, 2020

Oil change was very fast and very good work in the service department all around. As well as the tire rotations and they don’t smear oil and grease all over your car like other ford dealers More

by F150Dude19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

Very happy to have been able to get you in and out quickly! We look forward to your next visit!

December 10, 2020

Always timely, quality service. On this particular instance the repair shop sent a gentleman to my home to fix recalled airbags. He had the job done in under ten minutes taking no time out of my sched More

by RIVERKYLE2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Palmer, Heather Berger
Dec 15, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

December 09, 2020

Chuck Anderson service department was able to get my vehicle in for 2 separate issues timely and always completed the work quickly and efficiently. The facility was always clean, organized, and someone More

by Molly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gentleman in parts department , Heather Berger, Dustin Rose
Dec 15, 2020 -

Chuck Anderson Ford responded

We're happy we were able to assist! Looking forward to your next trip.

December 08, 2020

Chuck Anderson's is the only place that works on our mechanical issues. Brady West is trustworthy and a very knowledgeable technician. Always pleased with all my repairs. More

by Powerhouse81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brady West , Heather Berger
Dec 15, 2020 -

Chuck Anderson Ford responded

Brady is the man! Thank you for your kind words!

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