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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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January 01, 2021

Chuck Anderson Ford has been my go to dealership for years! The service staff is always friendly and trustworthy! Thank you for your service today More

by SKHONEYMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

We are so happy to hear that! Thank you for your continued support!

January 01, 2021

Great service at Chuck Anderson Ford. Dustin kept me updated throughout the repair process and explained everything well. I would definitely recommend the service department here as well as the sales te More

by CHEATHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

We're so glad that you had a positive experience with us, we look forward to doing business with you next time as well!

January 01, 2021

The service department team did a fantastic job! They were able to get the oil change within 20 minutes of the appointment time and also provided a quote on new tires. Paul the service manager even came More

by MPENROD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to get you in and out in a timely manner! We'll see you next time!

December 31, 2020

Always great service. Friendly staff and take care of you. I could take my wife’s Pacifica but count on them for all my vehicle needs. All of my vehicles go their for service. More

by 8183
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're thankful for your continued business and look forward to your next visit!

December 30, 2020

Heather is AWESOME. Service was fast. I was in and out in half an hour. I also explained other issues with vehicle and staff said to call and set up an appointment at my convenience. Greg set up my Ford Pass More

by Pa55word
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Dec 31, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad you were able to get in and our, for free!

December 26, 2020

Sun roof wouldn’t open and determined track was broken and needed to be replaced. Placed rush order for parts, receiving the next day and vehicle was repaired by noon of the next day. Excellent service! More

by Lpratt2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 29, 2020 -

Chuck Anderson Ford responded

Thank you for the great feedback! We're sorry your vehicle had an issue, but we're glad we were able to get it resolved quickly!

December 25, 2020

I love this place! They go above and beyond to take care of their customers. Thanks for going out of your way to get me back on the road safely! More

by Elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Hallgrimson
Dec 29, 2020 -

Chuck Anderson Ford responded

Elaine, thanks for the fantastic feedback on your recent service visit!

December 20, 2020

I brought my car in after receiving a recall letter. It was fixed with no problems and in a timely manner with no cost to me. More

by Satisfied customer
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we met or exceeded your service expectations!

December 19, 2020

Just had my oil changed & tires rotated but they were very kind & no grease on my Steering wheel, so all is great! Thinking of buying a new car next year More

by speedracermel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Davis
Dec 21, 2020 -

Chuck Anderson Ford responded

We'll be here and ready when you're looking for a new one!

December 19, 2020

I was broke down with my f250 and towed to Anderson Ford they got me in right away and helped me out to get a hotel room and got my truck repaired this has been the best experience I ever had with a dealers More

by Sfcski1231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
Dec 21, 2020 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're so sorry you had such a large issue with your truck, but we're glad you're back on the road!

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