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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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February 09, 2021

Forget his name but the guy with the nice snap on tool box came out to fix a recall on my 14 mustang. Quality of work was great. Pretty cool guy. He should get a raise. More

by BUDDYHUMBLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy with the nice snap on tool box
Feb 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. The vast majority of our service technicians have nice Snap On boxes...

February 09, 2021

Amazing Customer Service!! Highly recommend!!!! Got a flat on my way to work, immediately drove to Chuck Anderson Ford hoping they could help me with no appointment. They took me right away, fixed the pr More

by LMTRATNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Feb 10, 2021 -

Chuck Anderson Ford responded

We're so happy we were able to get you in and out, then back on your way to work!

February 07, 2021

great service...much better than Gary crossly Ford. No pressure-simply do what is asked, in a timely manner. Will continue to have all service completed there. More

by ford/2017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Feb 09, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback, we're glad to have earned your business and look forward to serving you in the future!

February 06, 2021

On time service. Quick and courteous. This is where I go for all of my auto needs as I feel treated fairly and the communication is outstanding. More

by briancmason
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Feb 16, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Brian! We appreciate your business and look forward to your next visit in!

February 06, 2021

Did good work and friendly nice people fast service help me a lot and showed me what they did it was a good visit and would visit again More

by Tommym.rush
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 09, 2021 -

Chuck Anderson Ford responded

We appreciate having the opportunity to fulfill your service needs!

February 05, 2021

Top notch customer service,always accommodating!!..I would recommend this Dealership to others!!..Heather,in Service was very nice and professional..She introduced Greg to us and he was professional and More

by raymondbrower46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Feb 09, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service business!

February 04, 2021

Heather Berger is wonderful, Rene Sisk does a wonderful job. Chuck Anderson is away quick to get you in. Thank you, I will be back More

by Jeannette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Feb 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

February 04, 2021

The staff is very friendly, had my truck serviced and they found my recalls and ordered parts needed to fix it. They also worked with my work schedule. Heather is great to work with. More

by goincrazy63
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Feb 04, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit with our service department!

February 01, 2021

Thanks for making to process easy! When I called they were able to work with my schedule and get my truck in quickly for repair. More

by gsmithdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Feb 01, 2021 -

Chuck Anderson Ford responded

We're so happy that we were able to get you in and out quickly! Thanks for your continued business!

January 30, 2021

Greg took very good care of my car & I. He is a great asset to your business. I will definitely continue using Chuck Anderson fir my service needs More

by Tamey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Feb 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to your next visit!

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