Back

Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

Sort by
January 28, 2021

I had an ignition problem that needed to be overhauled. I hope they did a good job. I haven’t driven the vehicle yet. My wife drove it home and said it worked fine. The lady that talked to me, Heather Berge More

by dlp43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Jan 29, 2021 -

Chuck Anderson Ford responded

Excellent, thanks for the great feedback! We're glad we were able to get you back on the road!

January 26, 2021

The service we received was top notch. The service department got our car right in within a couple of days. Called us back with what we needed to have repaired and called with a quote. They provided e More

by Greg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 26, 2021 -

Chuck Anderson Ford responded

Greg thanks for the incredible feedback. We're lucky to have been able to earn your business, we look forward to your next trip!

January 23, 2021

Always get great service everyone at the dealership is always very friendly and really care about your service needs. Have nothing but nice things to say about everyone there!!!! More

by D897
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 25, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to your next visit!

January 23, 2021

Very clean dealership and friendly staff. Thank you.. by the way requiring 25 words to submit is nuts I merely had the works done to my vehicle More

by amathena
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Jan 25, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service with us.

January 22, 2021

Interested in what your looking for. Friendly reliable and knowledgeable. The parts department and garage are both great. In my opinion the dealership is spot on. I’d recommend it to family and friends... More

by rclark3937
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 23, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent visit to our service department!

January 22, 2021

Easy to schedule service and always on time. Great service department/team! Great explanation of service and next service suggestions. Professional sales staff available for assistance and able to a More

by CARL.CONRAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Dreke, Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 25, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're thankful for your business and look forward to your next visit!

January 22, 2021

Good service. On time and pretty fast. Only wish that QuikLane would take drive ups. Do not like to have to make an appointment for oil change. More

by BRECK.56
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 23, 2021 -

Chuck Anderson Ford responded

We definitely take drive-ups. The only downside to that is appointments will take priority so it might take a minute for us to get you worked in!

January 22, 2021

I really loved that my call was picked up on the first ring-also to service plus scheduling! First-time customer—I walked in pleased! More

by Bjs90
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
Jan 23, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're happy to have made a good impression on your first trip and look forward to working with you in the future!

January 20, 2021

Great service and quick! Courteous, knowledgeable, and comfortable waiting room. I make the drive from Liberty just for their service. Always have. Always will. It's worth it to me. More

by ffdan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Jan 21, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your continued business, and look forward to your next visit!

January 19, 2021

Dustin Rose kept me informed and did an outstanding job. I appreciated how he made sure to answer my questions and gave honest/realistic forecasts. More

by tracy.rogers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 19, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Tracy! We appreciate your response to your recent service with us!

...
44
...