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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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February 27, 2021

Great dealer service department!Appointments honored and Great dealer service department! Appointments honored and repairs delivered as promised. All my vehicles are service at this dealership, staff is fr More

by Teaveling man
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Mar 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

February 25, 2021

This was the best service I've ever received from a dealership. Very pleasant and attentive service from Heather. She took care of everything. I will definitely buy my next vehicle here due the the More

by lawlessdarrell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Feb 25, 2021 -

Chuck Anderson Ford responded

Thank you for the great feedback on your recent service experience with us! We look forward to the next time you visit!

February 12, 2021

Great service just seemed to take a little longer than I expected. Friendly staff. Excellent customer service department in service! A little pricey but worth knowing it's done right. More

by Kimpipkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 15, 2021 -

Chuck Anderson Ford responded

Sorry it took a little longer than you had hoped! I'm glad we were able to get it taken care of, and we look forward to your next visit!

February 11, 2021

Dustin got the service guys right to work to replace the problem part. It took less than 45 minutes and I was back on the road with a fully operational Bluetooth. Thanks for a job well done by all. More

by Pa55word
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Dustin Rose
Feb 12, 2021 -

Chuck Anderson Ford responded

Thanks for your great feedback on your recent service visit!

February 11, 2021

Best service department customer service. The owner was down to earth. Next vehicle I purchase will be at Chuck Anderson Ford. Ford bronco here I come! More

by OCHOAFAMILY2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger
Feb 12, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience! We look forward to your next visit!

February 10, 2021

They were friendly, knowledgeable and trustworthy. The shuttle service to and from was fantastic. I would recommend them to all of my friends and family. More

by stuartolinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis , Heather Berger, Greg Hallgrimson, Dustin Rose
Feb 11, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Stuart! We appreciate your business and look forward to your next visit!

February 10, 2021

I have been coming to Chuck Anderson Ford for several years and I always receive prompt and friendly service. They definitely care for my business and I always recommend them. More

by Jcdeere
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Feb 11, 2021 -

Chuck Anderson Ford responded

Thank you for taking the time to leave us a recommendation! We appreciate it!

February 10, 2021

Its bery convenient to have not only a vehicle serviced here but its also a very simple solution in regards to vehicle procurement. Never an issue More

by dreamworksautomotive
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Greg Hallgrimson, Dustin Rose
Feb 11, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate the opportunity to earn your business!

February 09, 2021

Forget his name but the guy with the nice snap on tool box came out to fix a recall on my 14 mustang. Quality of work was great. Pretty cool guy. He should get a raise. More

by BUDDYHUMBLE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy with the nice snap on tool box
Feb 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback. The vast majority of our service technicians have nice Snap On boxes...

February 09, 2021

Amazing Customer Service!! Highly recommend!!!! Got a flat on my way to work, immediately drove to Chuck Anderson Ford hoping they could help me with no appointment. They took me right away, fixed the pr More

by LMTRATNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger, Greg Hallgrimson
Feb 10, 2021 -

Chuck Anderson Ford responded

We're so happy we were able to get you in and out, then back on your way to work!

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