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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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April 10, 2021

Very friendly and trustworthy. I have taken my truck there for years and it's a 1997 F-350 power stroke still running like new. More

by smritchey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Apr 13, 2021 -

Chuck Anderson Ford responded

Thanks for the continued business! We look forward to seeing you next time!

April 09, 2021

Service and customer service have always been great. We have been there for several different vehicles and pleased every time. Dustin in service is great! More

by Stacy.kelly04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Apr 13, 2021 -

Chuck Anderson Ford responded

Thanks Stacy! We look forward to your next visit!

April 08, 2021

Corbin in the service department was very helpful and patient when I came in concerned about my brakes. Fortunately it was nothing serious. Corbin was nice and understanding! Great customer service he pr More

by Kelly.lenee19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Corbin
Apr 13, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Kelly!

April 07, 2021

I needed a simple oil change and there wasn’t a Ford QuikLube service within 20 miles that could get my Expedition done less than 4 days out!! I called Chuck Anderson Ford and they had an appointment se More

by Mel S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
Apr 08, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business and look forward to your next trip!

April 01, 2021

They are So respectful and nice any time I am in getting my car serviced! I can always depend on them to treat me fair! More

by Kelly.lenee19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
Apr 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

March 23, 2021

Will not be back!! Had 2012 F150 in for heater hose replacement. It started over heating again. Told Dustin it may need thermostat. Brought in,was informed that it was turbo. $2,500. No way. Took 2012 More

by RonaldJKing 65
Recommend Dealer
No
Employees Worked With
Heather Berger
Mar 23, 2021 -

Chuck Anderson Ford responded

Mr. King I'm sorry to hear that. We will look into this issue. -Nick Anderson

March 11, 2021

I got my oil changed in my 2019 Ford ranger while waiting and it took less than 30 minutes. Everyone was friendly and the price was reasonable. More

by Jdholt77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Heather Berger
Mar 12, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate you taking the time to leave us a review! After reading through it, we do think that you accidentally gave Heather Berger a 1-star review. We would really appreciate it if you would update that when you have time!

March 10, 2021

Great job with my service of 2019 ranger. Gave me a shuttle ride home when dropping off my vehicle. That is a nice touch and kind service men working. More

by Thrillride3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Mar 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad that you chose to service your Ranger with us, and we look forward to seeing you the next time!

March 10, 2021

Very great staff always friendly and helpful I highly recommend them for all your cars service needs I will for sure be using them again!! More

by Jatkins213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather Berger, Dustin Rose
Mar 11, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate the opportunity to work with you, and look forward to your next visit!

March 09, 2021

As soon as I walked in the door I was waiting on a timely matter, very friendly staff, the work is better than average... I like that I transferred my service here, that way I don’t have to go to liberty, More

by teresadurm
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Mar 09, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Teresa! We're glad to have you as a customer, and we look forward to your next visit!

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