Chuck Anderson Ford - Service Center
Excelsior Springs, MO
881 Reviews of Chuck Anderson Ford - Service Center
Even though the people were friendly. For what they charged me to figure out my transmission problem and not tell me details but only offer a transmission from a junkyard. I went certified transmissio charged me to figure out my transmission problem and not tell me details but only offer a transmission from a junkyard. I went certified transmission and had it rebuilt for less. No I will not do business with you again. More
Chris and his young female coworker (can’t remember her name!) were very pleasant and helpful. It is because of them that I would return. Kim (inside the waiting area) was also wonderful. However, the c name!) were very pleasant and helpful. It is because of them that I would return. Kim (inside the waiting area) was also wonderful. However, the cashier was horribly rude. I have never been treated so poorly than I was that day. She eye rolled me, then spoke rudely, then covered the side of her face with a paper to block my view of what she was saying to another employee nearby her. I let Chris know how displeased I was with her unacceptable behavior and how this could drive customers away. More
Came in for an oil change and tire rotation and recall service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. More
My experience with the folks at chuck anderson Ford was phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. More
Great dealer to do business with.They are all about customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. More
I thought they were great until I took my F150 to have it Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can get at O'REILLY for $225.00 and the service Manager told me that my tires sencer are bad and if I buy new one at the cost of $400.00 dollars and no Guarantee that they wont-work. More
Kind and professional from the time I walked in the door until I left. Great service with a friendly smile from service personnel to the cashier. 100% until I left. Great service with a friendly smile from service personnel to the cashier. 100% More
The service was fast and friendly. Wish they would have told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. More
Always professional and pleasant. Do what they say are going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me More
Service and customer care is always first at Chuck Anderson Ford. I have a 2016 Fusion I purchased from them and am very happy. Right now I have a intermittent problem that is hard to find. The care Anderson Ford. I have a 2016 Fusion I purchased from them and am very happy. Right now I have a intermittent problem that is hard to find. The care won't turn over, like a dead battery, but all power items worked. it was replaced at $ 165.00. The problem has happen again afterwards. I'm scared to go any where incase it happens, has to be jump started. I have to carry my jump start unit with me where ever I go. More