Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Came in for an oil change and tire rotation and recall service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. More
My experience with the folks at chuck anderson Ford was phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. More
Great dealer to do business with.They are all about customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. More
I thought they were great until I took my F150 to have it Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can get at O'REILLY for $225.00 and the service Manager told me that my tires sencer are bad and if I buy new one at the cost of $400.00 dollars and no Guarantee that they wont-work. More
Kind and professional from the time I walked in the door until I left. Great service with a friendly smile from service personnel to the cashier. 100% until I left. Great service with a friendly smile from service personnel to the cashier. 100% More
The service was fast and friendly. Wish they would have told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. More
Always professional and pleasant. Do what they say are going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me More
Service and customer care is always first at Chuck Anderson Ford. I have a 2016 Fusion I purchased from them and am very happy. Right now I have a intermittent problem that is hard to find. The care Anderson Ford. I have a 2016 Fusion I purchased from them and am very happy. Right now I have a intermittent problem that is hard to find. The care won't turn over, like a dead battery, but all power items worked. it was replaced at $ 165.00. The problem has happen again afterwards. I'm scared to go any where incase it happens, has to be jump started. I have to carry my jump start unit with me where ever I go. More
Couldn’t be more pleased!! Dustin, Chris and the young lady in service dept. were simply awesome. Enthusiastically helpful. I’ve been to some good service departments like Shawnee Mission Ford- but the lady in service dept. were simply awesome. Enthusiastically helpful. I’ve been to some good service departments like Shawnee Mission Ford- but the service group group at Chuck Anderson is heads above them. Helpful considerate attitude. A genuine willingness to be helpful and problem solve. I also paid with a check. When payment arrived from Nationwide insurance, the nice lady in the business office called me and said she would destroy my personal check. The building remodel is just great. The restroom was the cleanest and most upscale of any dealership or auto service shop I’ve been to. Important to me was that no one was too busy to greet me and make sure I was taken care of. Couldn’t be more pleased! Sincerely, Kirk Bellis More
They completely took my suspension and depleted all value. They put regular F-150 parts on my aftermarket suspension and couldn’t figure out why things wouldn’t fit or reach where they are suppose too. value. They put regular F-150 parts on my aftermarket suspension and couldn’t figure out why things wouldn’t fit or reach where they are suppose too.. sent me out of the door like this and they had to weld stuff together to make it work. Paid a lot of money for that stuff to be put on my truck when I bought it a couple years ago and now it looks like xxxx and rides worse than it did when I brought it in. Feel very ripped off. Would like for someone to contact me about getting this fixed the right way. They said they could take on the job, I pay for it, the parts they were using wouldn’t work and broke less than 50 miles later, I return vehicle and they just welded what broke instead of fixing it right and getting the actual stuff I needed. They wanted me to go out and buy the stuff I need on top of paying for this terrible job. Feel free to contact me any time so we can get this figured out. Happened less than a week ago and I don’t feel safe with my kids in my vehicle. More