Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
Never received a single call from the service writer during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what during the week my vehicle was there. I called 3 times over the week they had it and was told a line of xx every time. After the 3 rd time when what I was told was going to happen in the 1st and 2nd call never happened I told them I was picking it up that day. I wasn’t waiting any longer. More
Chuck Anderson Ford has always been very good to our family, Im glad I decided to buy my car with them. family, Im glad I decided to buy my car with them. More
Really great job, especially with the work conditions during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! during our terrible heat wave. I would recommend the floor manager (s) and the technicians involved for a bonus or something! Really appreciate it! Thanks so much! More
Service dept was great. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. Did everything they said they were going to do and more. Communication about repairs and costs were spot on. Great work and great staff. More
We have been told one thing and then it doesn't happen. Very frustrating When you get your car back and it is dirty and still not fixed. Very frustrating When you get your car back and it is dirty and still not fixed. More
Helpful, kind, and knowledgeable staff. My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not complete My only issue with my experience was that my appointment was scheduled for 11a. I dropped my vehicle off at 10:30a but my oil change was not completed until 4:50p More
Friendly caring service! Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. Experienced mechanics. Excellent communication with me concerning repairs! Work completed in a timely fashion. More
Justice was kind, efficient, quick, attentive, intentional of checking in on me and updating me on the process. He was extremely professional and helpful. intentional of checking in on me and updating me on the process. He was extremely professional and helpful. More
They are absolutely the only place I go. Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my veh Bought cars from them and then have my car serviced with them. Always friendly and willing to fix anything that might come up. Maintenance of my vehicle is extremely reasonable. More