Chuck Anderson Ford - Service Center
Excelsior Springs, MO
869 Reviews of Chuck Anderson Ford - Service Center
The service was ok but I was very disappointed with the lack of respect that was shown to my vehicle. When I received my vehicle back it had grease hand prints and smudges on the hood, fenders and doors. I lack of respect that was shown to my vehicle. When I received my vehicle back it had grease hand prints and smudges on the hood, fenders and doors. I understand that this line of work will cause one to have very dirty and greasy hands, but I would expect that the technicians would have enough respect for the customer and their vehicle to at least return the vehicle in the condition that it was received. Very disappointing. More
They did a wonderful job in just a few minutes I didn’t take very long at all and then my piece was in a couple days so when I have a recall it’s great to go to Chuck Anderson thank you take very long at all and then my piece was in a couple days so when I have a recall it’s great to go to Chuck Anderson thank you More
They treated my wife with respect and showed her what they found wrong with her car while she was getting an oil change. They gave us a quote for the repairs and actually charged us less for than they sa they found wrong with her car while she was getting an oil change. They gave us a quote for the repairs and actually charged us less for than they said. More
First time at the service part. Everybody was nice and friendly. My oil change was completed quick and I got in right at my appoint time. Over all great service. friendly. My oil change was completed quick and I got in right at my appoint time. Over all great service. More
They want to to do a several hour maintenance job on my truck and didn’t know the cause of the issue. Turned out to be a simple quick fix that I had to have done by an independent service shop. Real disapp truck and didn’t know the cause of the issue. Turned out to be a simple quick fix that I had to have done by an independent service shop. Real disappointed in the way they handled things More
Chris and Grace are very knowledgeable, helpful, and friendly, I will continue to use Chuck Anderson Ford for all my service, repair, and new car needs! friendly, I will continue to use Chuck Anderson Ford for all my service, repair, and new car needs! More
Quick fix for warranty issue! Friendly service. Explained repairs. Able to watch repairs while they are being done. Safe environment. Check out quick and friendly. repairs. Able to watch repairs while they are being done. Safe environment. Check out quick and friendly. More
Best possible customer service I’ve ever had at any Ford dealership! Grace was so friendly and accommodating as well as super efficient. THANK YOU & God Bless❤️ dealership! Grace was so friendly and accommodating as well as super efficient. THANK YOU & God Bless❤️ More