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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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July 11, 2021

Dustin usually helps me and the service is great. They give me an appt time and they are ready when I get there They let me know what is going on and complete the job at the price given. More

by Kathrynsmith1942
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 12, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We're glad we were able to get you back on the road!

July 10, 2021

Best dealership I have ever been to . Mike Anderson is always eager to please every one who comes for service or to purchase a new or used vehicle's. Thanks for everything you do .He is one in a millio More

by lalargent
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Chuck Anderson Ford responded

Thanks for the great review!

July 09, 2021

The staff is always friendly and respectful. I was called in a timely manner and had things explained so that I could understand them! Great service! More

by Dlwalters76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins, Grace Morgan
Jul 09, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

July 01, 2021

Thanks for taking care of .my recall alot of times parts are not available issue remains. Wish I could of got a car just to check out a different or newer model but completely understand considering shortag More

by Ricky.easley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 02, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback Ricky! We appreciate your business and look forward to your next visit!

July 01, 2021

I made an appointment earlier on Wednesday to take my wife’s’ Edge in at 4 to get the oil changed. When I showed up for the appointment they got the car in and got started immediately. I’m happy with the More

by STRATTONSTACEY55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Collins
Jul 02, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback! Glad we were able to get you taken care of in a timely manner!

Jul 03, 2021 -

STRATTONSTACEY55 responded

Ok

June 30, 2021

Was getting ready to go on vacation and this dealership got me in asap for an oil change. Was very fast and complete service. I appreciate them taking care of my car. . More

by Laura Aitkens
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I am not good with names but entire service department was great, Dustin Rose, Chris Collins, Grace Morgan
Jun 30, 2021 -

Laura Aitkens responded

Thank you for great service

Jun 30, 2021 -

Laura Aitkens responded

Great service

Jul 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

Jul 02, 2021 -

Laura Aitkens responded

You are welcome

June 26, 2021

Great staff and great service! Will do business again in the future. More

by rustyk5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

June 24, 2021

Quick lane lives up to its name! Quick. Great Customer care and service. More

by thaight28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 01, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

June 22, 2021

Took my truck in for a recall part the staff was fast and friendly I would send everyone I know here. More

by KAPETER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 01, 2021 -

Chuck Anderson Ford responded

Thanks for the feedback!

June 22, 2021

It wasn’t a terrible place to service my car, but there are a few things that disappointed me. I was told that my vehicle was ready for pick up, when I arrived I couldn’t see my car and was told they would More

by Chucklinvingston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Jul 01, 2021 -

Chuck Anderson Ford responded

I am so sorry for that. I appreciate you letting us know so we can take preventative measures in the future.

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