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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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January 05, 2022

Awesome from the techs all the up to the owners. Best experience I have ever had at a dealer More

by Tklein0780
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Gardner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Katy Davis, Dustin Rose, Leah Riddle
Jan 05, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words!

January 01, 2022

Nice clean and very friendly and help full staff the where on time with there service would highly recommend them to family and freinds More

by jjhill9494
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Jan 04, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us!

January 01, 2022

Still waiting for parts to complete job! It’s been almost a month!. Not sure why! More

by rgoeman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 04, 2022 -

Chuck Anderson Ford responded

We wish we were able to get the parts faster and get them on your car now as well. We're sorry for the delay.

December 30, 2021

They got me on the schedule quickly and got the job done quickly. Definitely recommend:) More

by tenordrumguru
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 30, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

December 19, 2021

They took care of business and treated me like a person not a number. Thank you for testing me well and taking care if my vehicle. 2010 Ford fusion More

by bliss m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate you choosing us to service your vehicle with!

December 19, 2021

Got me in quickly and serviced my trucked ordered parts and was very informative and friendly More

by chevyman05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

December 18, 2021

They were on time and job was completed quickly with no issues. Highly recommended for recall at home services. More

by Denaking
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Leah Riddle
Dec 20, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

December 15, 2021

Fantastic! Great communication and fast service. They fixed my problem in one day, after another dealership tried and failed to fix it 3 times before. More

by candyolesen
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure who helped me but both male and female were very helpful
Dec 15, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department! We look forward to serving you in the future!

December 10, 2021

I appreciate that they keep the appointments right on time. It does not waste my time or theirs. Thank you... More

by Ella..
Recommend Dealer
Yes
Employees Worked With
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kim Wales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody, Katy Davis, Dustin Rose, Grace Morgan, Leah Riddle
Dec 10, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback.

December 08, 2021

The technicians do great work and the service team is always kind and courteous. Wouldn't service my Fords anywhere else. More

by ga1720
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan, Leah Riddle
Dec 08, 2021 -

Chuck Anderson Ford responded

Thanks for your continued business!

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