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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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January 19, 2022

This dealership is wonderful!! They are always kind and efficient. I will use them everytime i need my car worked on. Love having them close and convenient. Great customer service!! More

by Connie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 20, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words Connie! We appreciate the opportunity to work on your vehicles!

January 19, 2022

The body shop was absolutely wonderful even when dealing with part back ordered. Kept me updated and even brought my car home when it was completed. More

by KATHEY
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave
Jan 20, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Kathy! We appreciate your business!

January 19, 2022

To expensive, price goes up every time I go, gonna change my oil myself deom now on. More

by woodrandy59
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin Rose
Jan 19, 2022 -

Chuck Anderson Ford responded

Hi Randy, all of our oil change packages are competitively priced with other shops in the neighborhood. I'm not sure which Honda you own, but I imagine it requires full-synthetic oil? That's probably a lot of the expense.

January 16, 2022

Very friendly and performs timely and as theyvstated it would be done. Nice to have competent service lically More

by Rosereilly007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure of name
Jan 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

January 14, 2022

I haven't had an opportunity to use chuck Anderson Ford a lot as I am new to the area but the times I have gone to them the experience has been very good. They have gotten me in very quickly and the service More

by Cheryl
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jan 14, 2022 -

Chuck Anderson Ford responded

Thanks for the kind words Cheryl! Welcome to the area and we look forward to serving you again!

January 13, 2022

As a retired Ford employee who has purchased ford trucks and cars for many years, I feel as though Chuck Anderson ford is a very reliable dealer to perform my maintenance on my vehicle. Their efficient and More

by TR.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Jan 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

January 11, 2022

Always a great experience kind and courteous. Customer lounge comfortable. Great hospitality friendly to work with. More

by thackerb55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jan 11, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

January 08, 2022

Thanks for doing a great job on my 500and doing it in a timely manner,and I enjoyed visiting with Mike Anderson You all have a Great New Year More

by WAITINGFORRET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Jan 10, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback.

January 07, 2022

The staff was very friendly and efficient! Chuck Anderson’s service department is a well oiled machine. They have certainly earned my business in the future!! More

by trhunt531
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jan 10, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback! We look forward to servicing your vehicle the next time!

January 05, 2022

Very knowledgeable was able to get me in and had it completed before they said they would and very reasonable price More

by Puffy61476
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit with us!

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