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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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February 05, 2022

Ordered a mirror and had to have a cap painted. It took over 2 weeks to paint and when I went in to have it put on it was painted the wrong color. Neither the painter or assistant could explain how this ha More

by Christopherdent15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Celinda Justis
2.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2022 -

Chuck Anderson Ford responded

Hi Christopher! When this happened a month ago or so, we weren't really sure how we got the wrong paint code. We're sorry for the inconvenience and hope that when our painter hand delivered it to you when it was corrected, that it showed good faith and our appreciation for your time.

February 03, 2022

Great service, kept me informed the whole time! Worked with my schedule and got everything done promptly. More

by Ford owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 03, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience with us. We appreciate your continued business!

February 03, 2022

They are always willing to please. They are a family owned business that always does a grate job in there service department and there sales department . More

by Largent
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson, Dustin Rose, Grace Morgan, Leah Riddle
Feb 04, 2022 -

Chuck Anderson Ford responded

Mr. Largent thanks for the great feedback! We look forward to your next visit!

February 01, 2022

Prompt service. pleasant and courteous. Clean and organize d shop. Would recommend them to other people to go there. More

by Gary
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Feb 02, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Gary! We appreciate your continued business!

January 31, 2022

The moment my car got towed there. You guys were great! You squeezed my car in and got it done in a timely manor.. thank you!! More

by SUNI.FRESE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Feb 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department. Thanks for your continued business and we look forward to seeing you next time!

January 25, 2022

Thank you for the quality work and speed to get me in and out! Much appreciated! More

by melliott503
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jan 26, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

January 24, 2022

Work done as promised ontime. No issues. Would recommend to anyone in the area. Little drive for good service More

by Ssgt1833
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Jan 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

January 22, 2022

always have a good experience with their service dept and they always answer all my questions More

by JHUSEMAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jan 25, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Mr. Huseman! We can't wait to see you on your next visit!

January 22, 2022

Very fast friendly service! Very pleased with our experience. We’ll definitely be back for another visit. More

by HUGHESA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jan 25, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate you servicing your vehicle with us!

January 20, 2022

Friendly and professional group of people! Would recommend them over any other dealer ship in the area! More

by LDOLT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West 10 Stars , Dustin Rose, Grace Morgan, Leah Riddle
Jan 25, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Mr. Dolt! We hope you're enjoying retirement!

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