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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

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February 25, 2022

Good and fast service. Reasonable pricing. Good customer service very helpful. Friendly people. I would use this service again. More

by Sbachman@mc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Feb 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate you trusting us to service your Kia!

Feb 26, 2022 -

Sbachman@mc responded

Thanks for your service

February 23, 2022

Had recall work done on my car. Was easy making appt and getting it fixed. Much better service then previous years More

by Shanldunc
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Feb 23, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent experience with our service department!

February 23, 2022

Quick very nice and repaired the problem for me. took care of me very happy More

by lynneh1963
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 23, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business!

February 20, 2022

Getting parts was an understandable challenge. The work done was quality. One disappointment was greasy fingerprints on the hood & fender when I work hard to keep a great-looking truck. More

by mjwilli78
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Feb 21, 2022 -

Chuck Anderson Ford responded

I'm so sorry for the greasy fingerprints, if you bring it back in we would be more than happy to clean them off for you. Not sure how it was delivered back to you like that.

February 18, 2022

I had a great experience. I was in for an oil change and tire rotation. They were quick and efficient. More

by lassandraharris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Feb 18, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you next time!

February 15, 2022

The Service Department does a great job. They are very knowledgeable, accommodating and get you in and out-making our services visits a nice experience. More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Leah Riddle
Feb 15, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Tim!

February 14, 2022

Service was done on time and I was kept apprised of any new info that had changed since the initial evaluation. More

by Terri.irons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Leah Riddle
Feb 15, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review, we look forward to seeing you next time!

February 12, 2022

Service department was nice and they got me in on time like always! Did a good job in a timely fashion as always! Will definitely keep coming there! More

by Pjwanger1016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

February 12, 2022

Friendly, fast, clean, had my vehicle ready in the estimated time. Didn’t try to get you to purchase something you didn’t go after. More

by KCLongfam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for taking a minute to leave us your feedback on your service visit!

February 12, 2022

Great service team and very friendly folks who care about their customers. Thanks again for your help More

by RKING017
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Riles
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brady West-Sr Master Technician , Dustin Rose
Feb 14, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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