Chuck Anderson Ford - Service Center

Nice and clean service area. All the people treat you with respect. Great Dealership! I have been a customer about 30 years and when and if I have had an issue they are willing All the people treat you with respect. Great Dealership! I have been a customer about 30 years and when and if I have had an issue they are willing to help and always get it fixed right! More

Completed the service on time as scheduled. Advised when the replacement parts were available. Thanks Advised when the replacement parts were available. Thanks More

I drove up got right in for a recall. They were right on it and completed in no time. Thank you They were right on it and completed in no time. Thank you More

Very pleased with the quality and speed of the Quick Lane service provided and personnel. service provided and personnel. More

I was traveling from near Rolla Mo to Colorado in a brand new (less than 200 miles when I left home) Ford Explorer limited when near Kansas City all the warning lights started flashing and the cruise control new (less than 200 miles when I left home) Ford Explorer limited when near Kansas City all the warning lights started flashing and the cruise control and lane assist stopped working. Also there was no pep in the engine. I called the Ford dealer closest to me which was a few miles east of Kansas City. They couldn’t get me in for a week. I had frozen meat and other perishable items in my vehicle which we were taking to our youngest sons home for his family. I quickly called the dealership where we purchased the vehicle and asked for assistance in getting into a dealership on that day near Kansas City. They quickly called me back sending me to Nick Anderson Ford. I was told to ask for Nick when I arrived but the service coordinator sain Nick told him I would be stopping by and I never needed to speak with Nick. Our vehicle was immediately taken into the shop where a team of technicians diagnosed the problem. I had to postpone our trip because they didn’t have the part in stock but I knew what was wrong and advised it would not hurt the vehicle to drive it home but to keep strain on the engine to a minimum. And was on our way within an hour. Many thanks to the good work of the Nick Anderson team. Exceeded my expectations! More

Clean,friendly, honest, hard working staff. Always treat you and service your vehicle in good time. Always treat you and service your vehicle in good time. More

Courteous- competitive pricing- timely. There were follow up calls when necessary & Dustin took the time to explain the repairs. There were follow up calls when necessary & Dustin took the time to explain the repairs. More

Worked with Grace to set up my appt. Work was done on time and true to the estimate. Work was done on time and true to the estimate. More

Chuck Anderson employees at the service center are great and always so me kindness when I am there! and always so me kindness when I am there! More

Great service, fast, friendly. Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for f Went above and beyond in contacting my maintenance plan and helping work out coverage. Young lady helping me was great! Will definitely be back for future service needs. More