Back

Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
881 Reviews

881 Reviews of Chuck Anderson Ford - Service Center

Sort by
May 11, 2022

Went in for some maintenance on our F150. Timely service. Helpful information. Very pleased. I plan to go back for service. More

by rvshanks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 12, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

May 10, 2022

Everything went smoothly and timely. Also good customer service. My only suggestion is a car wash should be automatically included. Usually I am asked if I want it, but not yesterday. More

by JINXFISHERD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Jinx, I'm sorry to hear that! We definitely should've asked. If you'd like to bring it out today, we'll get it washed for you!

May 11, 2022 -

Chuck Anderson Ford responded

Jinx, thanks for coming back out today to get your car washed! It's always a pleasure!

May 10, 2022

Anderson Ford is awesome . .great service and great people. Wouldn't go any where else. More

by Katrina
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dylan , Jim Stevens, Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Katrina!

May 10, 2022

We were very pleased with the salesman and service if I was going to purchase another car I would get it through you More

by Jgreenwood095@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose
May 11, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

May 07, 2022

Great people and great service. Always do an excellent job and very accommodating. Would highly recommend. More

by jwbates317
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 09, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review!

May 07, 2022

Had a situation where I needed to get my vehicle fixed and had 2 options; Swaffords in Richmond or Chuck Anderson's. I chose Anderson's and I am glad I did!! More

by dmisel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
May 08, 2022 -

dmisel responded

Thank you Dustin and Grace! And the technician who fixed our vehicle.

May 05, 2022

The service department is good at keeping you informed on the status of your vehicle. They communicate about what needs to be done and the cost of repairs. More

by NR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
May 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent visit to our service department!

April 30, 2022

I had my old 2001 mustang in for some maintenance. They got started on it as soon as arrived and didn't take as long as I thought. Plus service manager was friendly and helpful More

by MUSTANG 01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
May 02, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service experience!

April 26, 2022

They appear to give great detail and thoroughly examine the task at hand and then explain to me in a way that does not go over my head! More

by Brenda Drummond
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 27, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback Brenda! We're glad you had a good experience with our service department!

April 23, 2022

Love the service, quality, pricing, people. .. Is that 15 words yet? .... Ugh this is taking forever for a compliment. Lol More

by Alex.Martinez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Apr 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Alex!

...
23
...