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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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August 05, 2022

Great service manager always lets me know what is going on and tells me the truth if something is going to take longer than expected. More

by mblj23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Aug 15, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate you choosing to do business with us!

August 04, 2022

The Excelsior Springs team provided me with exceptional service - thank you for your efficiency and generosity! More

by amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Aug 04, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Amanda!

July 25, 2022

Good guys. They take great care when servicing our vehicles. They inspection them, but never suggest unnecessary repairs. I have the utmost confidence in their More

by todd c
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

July 24, 2022

They were very polite and took my car in and fixed it in no time . More

by Jennywest48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

July 23, 2022

Got me in quick and ask for extra things to be checked. They done it and advised me of the results. Friendly and courteous. Will definitely use them again. More

by Bzdrstr
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

July 23, 2022

The employees in the service check in were extremely friendly and polite. Even with the close to 100 degree temps and the open check in are they were positive and extremely fast on check in. More

by Randy Fondren
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

July 18, 2022

Service was good people were friendly. I don’t like having to type so don’t ask again More

by Shrewsburyfarms
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Jul 18, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback.

July 17, 2022

It was easy buying our car and just as easy getting it serviced. Thank you! More

by NancyW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Jul 18, 2022 -

Chuck Anderson Ford responded

Nancy, thanks for trusting us with your vehicle!

July 16, 2022

Did a great job on my crown victoria got it done quicker than expected and the price was lower than expected I will definitely be using them again if need be. I appreciate the positive attitude of all emplo More

by patrickbarrett7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
Jul 18, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Mr. Barrett!

July 14, 2022

This dealership is very helpful and courteous, only problem I had was with a young gentleman at the quick lane desk he didn't know anything and I had to get my own help ,but the service manager got on More

by mikeh33077
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Morgan
Jul 14, 2022 -

Chuck Anderson Ford responded

Thanks for the feedback. Justice just started in a new role last week, so he's still learning! Glad Paul could get you handled!

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