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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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November 05, 2022

It took two paint jobs for my truck and I’m still not satisfied. I was told that I would be reappointed and no one has ever contacted me for the spot on the paint that still needs to be fixed. I had to t More

by Debbieo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Rose
Nov 07, 2022 -

Chuck Anderson Ford responded

Debbie I am so sorry to hear this. Carla is going to reach out to you today, we'd like to make this right.

November 05, 2022

Took care of all the items that were requested and cleared a problem item I was unaware of. More

by landkmendyk
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Nov 07, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

November 02, 2022

This was my first experience at Chuck Anderson Ford and it was excellent! The service was friendly , timely, and the staff was very knowledgeable. More

by Becky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 03, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Becky!

October 27, 2022

Carla rose is the best! ! She helped me sooo much she went above and beyond More

by Mikala
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carla Rose
Oct 28, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review Mikala!

October 24, 2022

They have a very friendly staff and worked with me to get an appointment that I could fit in my schedule. More

by TSOMMER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Oct 25, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit to our dealership!

October 24, 2022

I absolutely love all the staff and the quickness of the services and kindness shown by all the staff there! More

by mmedley80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Oct 24, 2022 -

Chuck Anderson Ford responded

Thank you for the kind words!

October 15, 2022

Grace is definitely 5 stars! She is super nice and the best person around to deal with!!! I continue to keep my business here! More

by chanceminnick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Oct 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your service visit!

October 14, 2022

Good place for an oil change. Why go to Walmart and spend more plus it's Walmart and usually they don't have the right oil or filter. Ford does. More

by barron76
Recommend Dealer
Yes
Employees Worked With
Justice Barger
Oct 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback about your recent service experience!

October 10, 2022

Professional, courteous and honest. Got us in and out as promised. Friendly and knowledgeable! Will return for all our service needs. More

by Ronimoore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Oct 11, 2022 -

Chuck Anderson Ford responded

Thanks for the 5-star review! We appreciate your business and look forward to seeing you in the future!

October 06, 2022

They have always been very fast at getting me in for service. And very good at explaining what needs to be done and what it will cost More

by mlmarengo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
Oct 06, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback!

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