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Chuck Anderson Ford - Service Center

Excelsior Springs, MO

4.5
869 Reviews

869 Reviews of Chuck Anderson Ford - Service Center

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December 01, 2022

I have always used Chuck Anderson Ford for my oil changes and had satisfactory results until the last visit. Several days after we hd our oil changed I received a phone message that the service center forgot More

by D. Shook
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 01, 2022 -

Chuck Anderson Ford responded

Our service manager will give you a call.

December 01, 2022

Everyone is friendly and knowledgeable each time I call and come in to wait on my car! More

by V Kerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Dec 01, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We appreciate your business!

November 29, 2022

Great experience, on time and were done fairly quickly. I could see them work from the customer lounge, I like that More

by Mcneelys1996
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 29, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! When we renovated in 2018, that was a BIG reason why! Thanks for noticing.

November 29, 2022

Excellent service! They always treat my vehicles like they're theirs. I never have to worry about anything and trust that they are providing me with the best informati More

by andersonmotorsports
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Baird
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Grace Morgan, Justice Barger
Nov 29, 2022 -

Chuck Anderson Ford responded

Thanks for your feedback!

November 22, 2022

The people who work here are very friendly and always give you alternatives as too your service needs if needed. More

by dflick0309
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Flynn
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Grace Morgan
Nov 22, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback with your recent experience with our service department!

November 20, 2022

I was treated with respect. Friendly & professional. I would recommend, which I did to family & friends. More

by mrsstiffy2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 21, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

November 18, 2022

Listened to all my concerns, fixed my car quickly and updated me on everything. Only issue was they never called me when my part for the car came in I had to call, other than that I love coming here. I w More

by Zoe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Justice Barger
Nov 18, 2022 -

Chuck Anderson Ford responded

Thanks for your great feedback Zoe!

November 18, 2022

Friendly staff and great customer service from everyone that I encountered during my visit to Chuck Anderson Ford More

by Kenneth L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Grace Morgan, Justice Barger, Baylee Dennis
Nov 21, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback Kenneth!

November 17, 2022

They took the time to talk to me about all the issues that I was concerned about. I have gained knowledge about my truck More

by BANJOEYES62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan, Justice Barger
Nov 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback on your recent service visit!

November 17, 2022

Nice and personable place, easily accessible, and an overall good experience with a knowledgeable staff. More

by Truckman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Rose
Nov 17, 2022 -

Chuck Anderson Ford responded

Thanks for the great feedback! We look forward to seeing you next time!

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