Chuck Anderson Ford - Service Center
Excelsior Springs, MO
881 Reviews of Chuck Anderson Ford - Service Center
Everyone we dealt with at this dealership (specifically Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with! Paul Palmer!) were friendly and super helpful. They got our truck fixed faster than any other dealership I've ever dealt with! More
Quick, friendly and efficient. Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please p Easy to make the service appointment. Only negative is I don’t like the surcharge for using a credit card. Especially my Ford credit card. Please price your services to be able to absorb credit card fees. If I have a major repair I’d have to consider finding a dealer that. Doesn’t charge these fees. More
Nick did a great job helping us out on my truck repair and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, N and keeping me informed on what was going on. My son was using my truck while I was out of town and we had a problem with the power steering unit, Nick was a great help. More
Good service and great people will be back for sure the staff are super nice staff are super nice More
Started service right on time The service was completed quickly. Nice customer waiting area complete with good tasting coffee. quickly. Nice customer waiting area complete with good tasting coffee. More
Made appointment for a Saturday service was completed within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charge within an hour. The only complaint I have is I was charged more than the amount in my service completed text ($118.90 text showed due but was charged $121.87). More
I came in 2 days in a row. Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know time Once for the truck and once for the Edge (both for the works). It took 1 hr for the truck and 1/2 hr for the edge, both had appointments. I know times can vary and things come up. I wasn't in a hurry so I'm still happy with the service. I feel they did a thorough job and communicated with me what needed to be done without being pushy More
We are very pleased. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. They tried their best to fix my car. However, it didn't work!! That stupid message still comes up with that annoying ding, ding, ding. More
Got me in the same day I called! I appreciated that and service was done quickly. I appreciated that and service was done quickly. More