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Chuck Anderson Ford - Service Center
Excelsior Springs, MO
896 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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896 Reviews of Chuck Anderson Ford - Service Center
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August 31, 2025
Very time I have warranty work done I never get any paperwork for my records, on what was done or that it was completed paperwork for my records, on what was done or that it was completed More
by acsimmons1995
Verified CustomerEmployees Worked With
Don't recall their names. No paperwork given to see who my service reps were
August 31, 2025
I have an extended warranty and instead the $100 deductible I was charged nearly $700 I purchased my vehicle in March used with 27,000 miles, my vehicle now has 30,000 miles, I am not impressed. deductible I was charged nearly $700 I purchased my vehicle in March used with 27,000 miles, my vehicle now has 30,000 miles, I am not impressed. More
by cranemanjerry
August 26, 2025
I didn't have to wait very long to get my oil changed, an the dealership is very clean an comfortable chairs to sit in. the dealership is very clean an comfortable chairs to sit in. More
by diannemarie10
Employees Worked With
August 09, 2025
I had scheduled The Works for my truck on 7/24 for an 8/6 early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was t early morning service appointment. Normally The Works takes under and hour. I was there for 2 hours and 45 minutes. No communication as to what was taking so long. Completely unacceptable. More
by CGA
Employees Worked With
July 25, 2025
They were fast and professional. Did great work. Will continue to take my vehicles to get my service needs done Did great work. Will continue to take my vehicles to get my service needs done More
by Ryan8747
July 25, 2025
Local dealership with great staff in Garage, salesman are upper tier, selection is always good !! upper tier, selection is always good !! More
by DELBERTATKINS
July 18, 2025
The part had to be overnighted and got there in time for them to fix my truck. Tjhey did great them to fix my truck. Tjhey did great More
by stjohn810
Employees Worked With
July 09, 2025
Chuck Anderson Ford provided excellent repair service. The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really app The staff was knowledgeable, explained everything clearly, and completed the work in a timely manner. My vehicle runs perfectly now, and I really appreciated their honesty and professionalism. I’ll definitely return for future service needs. More
by Matt Happy
June 16, 2025
I took all 3 cars to have oil changed and updated done last week. All work was done in a professional manner and very friendly atmosphere !!! last week. All work was done in a professional manner and very friendly atmosphere !!! More
by MIKEK101
Employees Worked With
