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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
November 30, 2019
Review I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. I’m not sure what the problem was, but was there for 2 hours for the works package, it is generally slower, but seemed excessive. More
by terrivalentine29
Verified CustomerEmployees Worked With
Cody Schneiter, Dave Moorhead, Heather Berger
November 29, 2019
Great customer service I have given a 5 star review because of our lovely salesmen who gave great customer service and knew exactly what we were looking for! I have given a 5 star review because of our lovely salesmen who gave great customer service and knew exactly what we were looking for! More
by Leeallsman
November 27, 2019
Five stars doesn’t say enough! The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep c The service department at Chuck Anderson Ford is top notch. Friendly, quality, and priced right. Had multiple service experiences over time and keep coming away impressed. Highly recommend to all my friends and anyone looking for some mechanic services. More
by Ace2279
November 27, 2019
Great Very informative salesperson. Made it easy to buy a very nice vehicle. Would recommend the dealership to anyone looking to buy a car a a really good p Very informative salesperson. Made it easy to buy a very nice vehicle. Would recommend the dealership to anyone looking to buy a car a a really good price. More
by Headrat675
Employees Worked With
November 21, 2019
Service and new tires The work was completed as expected. Made it very easy for me to pick my car up after working hours. Another great experience at Chuck Anderson Ford The work was completed as expected. Made it very easy for me to pick my car up after working hours. Another great experience at Chuck Anderson Ford. More
by F1502014
November 16, 2019
Quickly helped but over charged I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench I was charged to replace lug nuts that were defective. The lug lug nuts were unable to be taken off with the furnished lug wrench More
by Doc
Employees Worked With
Greg
November 16, 2019
Amazing Team Chick Anderson team helped me with what I was looking for and got me the car of my dreams. Absolutely recommend going to them. They are nice and frien Chick Anderson team helped me with what I was looking for and got me the car of my dreams. Absolutely recommend going to them. They are nice and friendly. Very knowledgeable about their vehicles. Thank you More
by Bdreke1
Employees Worked With
Michael Dreke
November 15, 2019
Fantastic visit as always, quick service! We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowle We went into the local dealership for repairs and regular maintenance. The service staff, front end sales and parts guys were all super nice , knowledgeable and helpful. Was able to get our vehicle in and out promptly, very reasonable pricing and fixed right the first time! We always have a great experience at Chuck Anderson Ford and recommend the dealership to anyone needing service, body repair or a new or used vehicle. More
by Mark
Employees Worked With
Other Employees :
Cody Schneiter, Dave Moorhead, Katy Davis, Heather Berger
November 14, 2019
Great, friendly experience!! My family and I always have a pleasant experience whenever we visit Chuck Anderson Ford, whether it’s the service department or sales! They all are e My family and I always have a pleasant experience whenever we visit Chuck Anderson Ford, whether it’s the service department or sales! They all are eager to help with whatever we need! More
by ARONJAY1
November 14, 2019
Great service Ricky was a great guy to work with! Helped us find what we wanted and answered all of our questions. Once we purchased our car, he showed us ever op Ricky was a great guy to work with! Helped us find what we wanted and answered all of our questions. Once we purchased our car, he showed us ever option and how to use it. Great personal service! More
by aprilanncraven
