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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
January 02, 2020
New vehicle purchase Rickie Baird, Jim and Josh were great. Made the purchasing process very simple and enjoyable. Will be recommending to our friends and family and co wo Rickie Baird, Jim and Josh were great. Made the purchasing process very simple and enjoyable. Will be recommending to our friends and family and co workers at ford motor company. Thank you Chuck Anderson. More
by HERMIEKC
January 01, 2020
Great and friendly service 👍 Scheduled oil changes for all of our vehicles, the 1st 2 were right at opening and they got both in immediately and started. While we waited, my teena Scheduled oil changes for all of our vehicles, the 1st 2 were right at opening and they got both in immediately and started. While we waited, my teenage son was happy that donuts were brought back to the waiting area. Staff was very friendly and sociable as both my son and husband scoped out the mustang on the showroom floor. More
by Kimberly P.
Verified CustomerEmployees Worked With
Other Employees :
Unknown guy in service department, Trevor Shockley, Heather Berger
January 01, 2020
Recall on my F-150 Chuck Anderson went out of their way to help me get a recall fixed on my F-150. They could not of been nice.........these are good people Chuck Anderson went out of their way to help me get a recall fixed on my F-150. They could not of been nice.........these are good people More
by Merriman
Employees Worked With
Other Employees :
Cody in the service department. I don't know his last name. The man who came to my house to fix the recall.
December 28, 2019
Super awesome dealership and experience! I would recommend that dealership to anyone and I flew in from Dallas just to buy this car!! Ricky picked me up from the airport and I was on the road I would recommend that dealership to anyone and I flew in from Dallas just to buy this car!! Ricky picked me up from the airport and I was on the road home in one hour!! More
by oglecpa
Employees Worked With
December 24, 2019
Quick service, very friendly! Employees were very friendly. Service had my car in and out in about an hour for The Works & to take care of a programming recall. Employees were very friendly. Service had my car in and out in about an hour for The Works & to take care of a programming recall. More
by kmsz8b
Employees Worked With
Cody Schneiter, Heather Berger
December 24, 2019
I’d definitely take my car there again They were able to look at my SUV in a timely manner and were beyond helpful. They were transparent which was appreciated as a young woman. The custome They were able to look at my SUV in a timely manner and were beyond helpful. They were transparent which was appreciated as a young woman. The customer service was great too! More
by Lovemylife
Employees Worked With
Greg Hallgrimson, Josh Harris and the two other gentlemen who worked on my car, Rene Sisk
December 22, 2019
Fast and easy I love how easy it was to go in and get my mom a new car for Christmas this year. She really loves her new car this was the best dealer experience I’v I love how easy it was to go in and get my mom a new car for Christmas this year. She really loves her new car this was the best dealer experience I’ve had in a while. More
by Cooltruck67
Employees Worked With
Other Employees :
Cody, Michael Dreke, Scott Marshall
December 21, 2019
Monthly visit Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nic Due to a busy life of work and children, I see them every 6 weeks or so and every time it’s quick, efficient and comfortable! They have coffee and nice chairs! Sometimes that’s the only peace I get and I am never disappointed! More
by Chattytytenner
Employees Worked With
Heather Berger
December 20, 2019
Quick and easy Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was eas Heather is awesome. Pleasant atmosphere. Waiting area was comfortable and someone turned off the impeachment hearings. Thank God. Checking out was easy. Service department is great. More
by Pa55word
Employees Worked With
Heather Berger
December 20, 2019
Oil change Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a Work was done in a timely manner. Friendly and good customer service. Price was acceptable and we appreciate the coupons sent to us. I like having a clean and comfortable place to wait for my car to get done. More
by Edge driver
Employees Worked With
Dave Moorhead, Heather Berger
