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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
January 21, 2020
I would give Paul and Heather perfect scores as if not for them I would not come back. Cody would receive a zero. Was dealing with Cody and never received calls for updates, I had to call three times to c for them I would not come back. Cody would receive a zero. Was dealing with Cody and never received calls for updates, I had to call three times to check on my vehicle. Finally called and he was gone and Heather and Paul took the reins and got me fixed that day and sent home More
by scobee00
Verified CustomerEmployees Worked With
Cody Schneiter, Heather Berger
January 21, 2020
The whole staff worked hard to meet my needs and answer my questions in a timely and professional manner. They also followed up to make sure that I was completely satisfied with my purchase. Overall it w my questions in a timely and professional manner. They also followed up to make sure that I was completely satisfied with my purchase. Overall it was a very enjoyable no pressure experience. More
by SCHINDLERJ
Employees Worked With
Other Employees :
Cody Schneiter, Heather Berger, Josh Reeves
January 16, 2020
This was the fastest time I have ever had my oil changed. 25 minutes and I was out of there. Usually it takes at least 34 minutes. Needs to be like this every time! 25 minutes and I was out of there. Usually it takes at least 34 minutes. Needs to be like this every time! More
by cpope0
Employees Worked With
Cody Schneiter
January 16, 2020
Every visit there is awesome. They are professional and get the job done right in a timely manner. I will always bring my Fords to Chuck Anderson . get the job done right in a timely manner. I will always bring my Fords to Chuck Anderson . More
by bndbelle
Employees Worked With
Cody Schneiter, Heather Berger
January 11, 2020
You're the best. Had a battery go bad, took suv in to service dept. They took unit right inside and replaced battery with a new one, FREE. Couldn't get any better than Had a battery go bad, took suv in to service dept. They took unit right inside and replaced battery with a new one, FREE. Couldn't get any better than this. THANK YOU. More
by echowning
Employees Worked With
Dave Moorhead, Heather Berger
January 10, 2020
Excellent dealership to buy from, will try and find ways to make a deal work. Kind and friendly sales team and management. Great dealership to buy from. Repeat Customer. to make a deal work. Kind and friendly sales team and management. Great dealership to buy from. Repeat Customer. More
by DONALPANGBORN
January 06, 2020
After spending most of the day searching for a vehicle, we should have just started at Chuck Anderson Ford who you can trust . Salesman Michael Drake was awesome and we highly recommend him ! Love our Esc we should have just started at Chuck Anderson Ford who you can trust . Salesman Michael Drake was awesome and we highly recommend him ! Love our Escape!!! More
by Gail
Employees Worked With
Michael Dreke
January 04, 2020
Amazing As a woman going to the dealership by myself, you think these car salesmen will try to get over on you because you are a woman and what do we know abo As a woman going to the dealership by myself, you think these car salesmen will try to get over on you because you are a woman and what do we know about buying a vehicle. From the moment I walked in to Chuck Anderson Ford I felt so comfortable and not pressured at all by the car salesman that I dealt with. These guys here were very kind and were on top of everything. I truly appreciated all their help seeing as I was in dire need of a good vehicle. More
by katbecerra14
Employees Worked With
Michael Dreke, Dave Moorhead, Josh Reeves
January 04, 2020
Great Service by Great bunch of employees . I was on a short time frame after getting a vehicle totaled on sunday and planning to leave town the following sunday. i walk out of two dealerships I was on a short time frame after getting a vehicle totaled on sunday and planning to leave town the following sunday. i walk out of two dealerships early in the wk because of there attitude in indep. I came to Chucks Anderson's dealership and Nick and i got right to business. We made the deal and Cody and Jim stepped right in to schedule some installations of a couple extras and the paper work got done, this was thur morning , by sat noon everything was completed on my truck and I head out of town in the morning. I met Mr Anderson and want to say they have it going on and know how to provide service . So rare this day and age. Thank you Marvin Porter , Liberty More
by countrynurban
January 03, 2020
Excellent as usual. I have always had an excellent service job at Chuck Anderson Ford, no problems quick and thorough service every time I visit and look forward to many I have always had an excellent service job at Chuck Anderson Ford, no problems quick and thorough service every time I visit and look forward to many more visits.. More
by echowning
Employees Worked With
Heather Berger
