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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
February 12, 2020
They got the parts in for my car super quick and I was able to come in within the next week. I was even able to have a free rental while they replaced my airbags! Great experience! able to come in within the next week. I was even able to have a free rental while they replaced my airbags! Great experience! More
by tara612
Verified CustomerEmployees Worked With
Cody Schneiter
February 09, 2020
Our courteous salesman Cody was fantastic, answered any questions I had & provided some pertinent information about vehicle I was interested in and ultimately bought. Appreciated everyones help from the sa questions I had & provided some pertinent information about vehicle I was interested in and ultimately bought. Appreciated everyones help from the sales/management/ financing dept. in making our purchase a pleasant experience. Will highly recommend Chuck Anderson to my family and friends More
by DBowman
February 07, 2020
Everyone we dealt with was awesome! No pressure, all our questions were answered & they bent over backwards to take care of us. We love ‘em! questions were answered & they bent over backwards to take care of us. We love ‘em! More
by 2 Happy Buyers
February 06, 2020
Have had great service in the past but my recent experience was not good. Poor communication on status of repairs. I had to call numerous times to get status. Car sat in lot for 2 1/2 days. Need to experience was not good. Poor communication on status of repairs. I had to call numerous times to get status. Car sat in lot for 2 1/2 days. Need to make a point of communicating better. More
by Customer
Employees Worked With
Cody Schneiter
February 06, 2020
Repair done quickly, correctly, and under original verbal estimate! Many thanks! Also, thanks to the service mamager for clearing a hurdle and getting the appointment made. estimate! Many thanks! Also, thanks to the service mamager for clearing a hurdle and getting the appointment made. More
by mgroat46
Employees Worked With
Cody Schneiter
February 06, 2020
Tonight was my first car purchase on my own and Ricky made the whole process so easy! I highly recommend Ricky at Chuck Anderson Ford for your next purchase! You won’t be disappointed! made the whole process so easy! I highly recommend Ricky at Chuck Anderson Ford for your next purchase! You won’t be disappointed! More
by rach.engel8
February 04, 2020
The Salesdperson Lane was very friendly and courteous. He, Mike, the owner, and Nick gave me Great customer service. I have never been so pleased with a dealership as I have with Chuck Anderson. The owner He, Mike, the owner, and Nick gave me Great customer service. I have never been so pleased with a dealership as I have with Chuck Anderson. The owner personally chatted with me. This will be my 4th or 5th vehicle that me and my family have leased or purchased over the past 28yrs. More
by Bspicer1
February 02, 2020
Scott was friendly and knowledgeable. As was everyone else I interacted with. The finance process was quick and easy. Would recommend to anyone looking for a vehicle. else I interacted with. The finance process was quick and easy. Would recommend to anyone looking for a vehicle. More
by Happy
January 30, 2020
VERY PROFESSIONAL.. THE SERVICE I RECEIVE IS ALWAYS THE BEST. A TOP QUALITY DEALERSHIP. PLEASE CONTINUE THE GOOD SERVICE AND ALWAYS BE FAIR AND HONEST. "GOD BLESS" THE SERVICE I RECEIVE IS ALWAYS THE BEST. A TOP QUALITY DEALERSHIP. PLEASE CONTINUE THE GOOD SERVICE AND ALWAYS BE FAIR AND HONEST. "GOD BLESS" More
by mark.gola
Employees Worked With
Other Employees :
Cody Schneiter, Rene Sisk, Heather Berger
January 24, 2020
Everything went so smooth and was the best car buying experience so far! They were quick and easy to work with and made sure I got into the right vehicle. experience so far! They were quick and easy to work with and made sure I got into the right vehicle. More
by tandrabaird
