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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
March 07, 2020
Scott was very professional and courteous. Completely at ease throughout the whole process. Kept in contact without being pushy. Allowed me to make the right choice. ease throughout the whole process. Kept in contact without being pushy. Allowed me to make the right choice. More
by Thunderchicken_94
Employees Worked With
Scott Marshall
March 01, 2020
Great service! Timely and efficient. Great communication setting up appointment, return appointment and I appreciated the reminder appointment time/date calls. Answered all my questions. communication setting up appointment, return appointment and I appreciated the reminder appointment time/date calls. Answered all my questions. More
by rannlou
Verified CustomerEmployees Worked With
Cody Schneiter, Heather Berger
February 29, 2020
Dreke did a fantastic job. He is a great salesman. Made the whole experience from start to finish fast and easy. Elias in the finance department was fantastic. He explained everything. Whole experience fro the whole experience from start to finish fast and easy. Elias in the finance department was fantastic. He explained everything. Whole experience from start to finish was about 2 hours. Fastest and most enjoyable car buying experience yet. More
by benking77_82
Employees Worked With
Michael Dreke, Elias Bichara
February 28, 2020
Excellent service, I called ahead since I was leaving town because of a battery issue. Was installed and I was back on the road in less than 30 min town because of a battery issue. Was installed and I was back on the road in less than 30 min More
by Lpratt2
Employees Worked With
Cody Schneiter, Heather Berger
February 28, 2020
Everyone at this dealership was very friendly and helpful. Ricky went over board to explain every detail on our car. Not a pushy salesman at all helpful. Ricky went over board to explain every detail on our car. Not a pushy salesman at all More
by Curtbev
February 27, 2020
Chuck Anderson has a good group of employees to work with. I feel I was treated fairly.I have bought new and used cars from them had maintenance work done there they do a great job of keeping the custom with. I feel I was treated fairly.I have bought new and used cars from them had maintenance work done there they do a great job of keeping the customer informed on work needed. More
by Travis Andersen
Employees Worked With
Other Employees :
Dave Moorhead, Scott Marshall, Elias Bichara
February 27, 2020
Pleasant experience. Very helpful with questions and sale. Love our new ride. Enjoyed buying the car from this dealership. Above and beyond helpful and experienced in details. sale. Love our new ride. Enjoyed buying the car from this dealership. Above and beyond helpful and experienced in details. More
by Bird
Employees Worked With
Michael Dreke
February 19, 2020
My family was in demand of a reliable car and we thought we'd only be able to.buy a used vehicle. Trevor made ! miracle happen along with Elias. Thanks so much! we'd only be able to.buy a used vehicle. Trevor made ! miracle happen along with Elias. Thanks so much! More
by kris10sanders
Employees Worked With
Trevor Shockley, Josh Reeves, Elias Bichara
February 18, 2020
Kind and friendly people and great service. Wonderful to see Salinda, Heather and Paul again, and a pleasure to meet Greg. In keeping with your high standards he's doing a great job! see Salinda, Heather and Paul again, and a pleasure to meet Greg. In keeping with your high standards he's doing a great job! More
by Don
Employees Worked With
Other Employees :
Greg- service manager , Heather Berger
