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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
March 18, 2020
We had a great experience buying from Chuck Anderson. Ricky and Cody were both very helpful. We absolutely love our new truck. We are so happy and appreciative. Ricky and Cody were both very helpful. We absolutely love our new truck. We are so happy and appreciative. More
by Andrea
March 17, 2020
This our second vehicle bought at Chuck Anderson Ford using Dreke. Dreke always takes the time to listen to exactly what we want and helps us find the best deal. He doesn’t push and allows us to take our using Dreke. Dreke always takes the time to listen to exactly what we want and helps us find the best deal. He doesn’t push and allows us to take our time making a decision. We will definitely continue to use chuck Anderson ford and dreke for all our vehicle needs. More
by Katelin Jones
Employees Worked With
Michael Dreke
March 16, 2020
No issues. Great communication. Best car buying experience I've had thus far. In and out with the new car in less than an hour. No pressure. experience I've had thus far. In and out with the new car in less than an hour. No pressure. More
by Tobias
March 14, 2020
Scott is great. He gave us the time we needed to find what we wanted while not pressuring us. He found and let us test drive each vehicle that met our criteria with a smile on his face. I would highly re what we wanted while not pressuring us. He found and let us test drive each vehicle that met our criteria with a smile on his face. I would highly recommend Scott and Chuck Anderson’s to anyone. More
by egreenwood
March 13, 2020
My service was extremely quick and very efficient And all of the staff was Very friendly Thank you Chuck Anderson Ford For making my experience a good one. of the staff was Very friendly Thank you Chuck Anderson Ford For making my experience a good one. More
by Andeeezzz1
Verified CustomerEmployees Worked With
Dave Moorhead
March 11, 2020
Ricky was awesome! He was very informative about the truck we purchased. He answered every question. And everyone was so nice! A very professional place of business. I will certainly recommend Chuck A truck we purchased. He answered every question. And everyone was so nice! A very professional place of business. I will certainly recommend Chuck Anderson ford to anyone! More
by cdowell86
March 09, 2020
Wow! These guys were spectacular. Very helpful. Scott was excellant. He went the extra mile. Gave me room and time to think. Chuck Anderson Ford highly recommend. excellant. He went the extra mile. Gave me room and time to think. Chuck Anderson Ford highly recommend. More
by Markus
March 08, 2020
Scott was an amazing dealer to work with!!! He was not pushy. Extremely honest and knew exactly what I needed to do on my trade and what I wanted. We made the best of both worlds and I left LOVING my new pushy. Extremely honest and knew exactly what I needed to do on my trade and what I wanted. We made the best of both worlds and I left LOVING my new car!! Hands down I will come back to Scott for any future buying needs and I would highly recommend seeing him!! More
by AGOULD1
March 07, 2020
Everyone was super helpful and nice. My car got done just as they said it would. It had a recall and needed reprogrammed. I noticed later that it sounded different. So I called. They immediately made me anot as they said it would. It had a recall and needed reprogrammed. I noticed later that it sounded different. So I called. They immediately made me another appointment. They took the time to explain what the noise was and that it is fine. I’m glad they took the time. Thank you. More
by Heil.chrystle
Employees Worked With
Cody Schneiter, Heather Berger
March 07, 2020
Not as good as past service Wrong part first day. No one called me when it was done after being there a second day. I had to call back. Forgot tire rotation I requested. Wrong part first day. No one called me when it was done after being there a second day. I had to call back. Forgot tire rotation I requested. More
by hosertom
Employees Worked With
Cody Schneiter, Heather Berger
