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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
January 03, 2021
I took my car in for three recalls. Did a great job, thanks. Heather was very friendly when picking up my car. Very easy to make the appointment also. thanks. Heather was very friendly when picking up my car. Very easy to make the appointment also. More
by Ruby
Verified CustomerEmployees Worked With
Heather Berger
January 03, 2021
They made the buying of my new super duty, the easiest truck buying experience I have ever had.. .The paper work was easy to and they helped me setup my bluetooth. truck buying experience I have ever had.. .The paper work was easy to and they helped me setup my bluetooth. More
by MIKEK101
Employees Worked With
January 01, 2021
I have been with your dealership for quite a while and have bought several cars over the years, usually been very happy with them. I cant really rate the guys noone told me their name have bought several cars over the years, usually been very happy with them. I cant really rate the guys noone told me their name More
by ldstokes0676
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
January 01, 2021
Chuck Anderson Ford has been my go to dealership for years! The service staff is always friendly and trustworthy! Thank you for your service today years! The service staff is always friendly and trustworthy! Thank you for your service today More
by SKHONEYMAN
January 01, 2021
Great service at Chuck Anderson Ford. Dustin kept me updated throughout the repair process and explained everything well. I would definitely recommend the service department here as well as the sales te updated throughout the repair process and explained everything well. I would definitely recommend the service department here as well as the sales team. More
by CHEATHER
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
January 01, 2021
The service department team did a fantastic job! They were able to get the oil change within 20 minutes of the appointment time and also provided a quote on new tires. Paul the service manager even came were able to get the oil change within 20 minutes of the appointment time and also provided a quote on new tires. Paul the service manager even came over to visit while I was waiting for the vehicle to be completed. Very Satisfied! More
by MPENROD
Employees Worked With
Greg Hallgrimson, Dustin Rose
December 31, 2020
Always great service. Friendly staff and take care of you. I could take my wife’s Pacifica but count on them for all my vehicle needs. All of my vehicles go their for service. you. I could take my wife’s Pacifica but count on them for all my vehicle needs. All of my vehicles go their for service. More
by 8183
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
December 31, 2020
We live 5 hours away but that did not deter us from traveling that far to look at a vehicle due to their open and timely communication with us throughout the week. Owner of dealership spent a lot of ti traveling that far to look at a vehicle due to their open and timely communication with us throughout the week. Owner of dealership spent a lot of time talking with the rest of family too when we were there. Good family feel to the place. More
by Ford150eco
Employees Worked With
Other Employees :
Elias Bichara
December 30, 2020
We were helped by Cody Anderson, he was wonderful. I highly recommended this dealership! If you go ask for Cody, You won’t be disappointed! highly recommended this dealership! If you go ask for Cody, You won’t be disappointed! More
by STEPHANIE.COEN
Employees Worked With
December 30, 2020
Heather is AWESOME. Service was fast. I was in and out in half an hour. I also explained other issues with vehicle and staff said to call and set up an appointment at my convenience. Greg set up my Ford Pass half an hour. I also explained other issues with vehicle and staff said to call and set up an appointment at my convenience. Greg set up my Ford Pass in system and my service was paid for More
by Pa55word
Employees Worked With
Heather Berger, Greg Hallgrimson
