Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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This was my 3rd visit to this dealership. I've passed up on my other opportunities to review so I could get a bit more accurate view of them. I have been to other dealers and will not go back to the other d on my other opportunities to review so I could get a bit more accurate view of them. I have been to other dealers and will not go back to the other dealers. I have nothing to complain about with Chuck Anderson. My problems have been taken care of reasonably, on time as promised, and without a comeback. As a Service Manager on the class 8 truck side, it's nice to see an automotive shop that puts out as much effort to please the customer as we would. This last repair was a battery with a 3 year warranty, installed, for cheaper than I could do it myself from the local auto parts store. Great work, keep it up! More
Overall I would give 4 stars out of 5. I'm not sure who in the service department helped me with my appointment when I arrived. Friendly and courteous. in the service department helped me with my appointment when I arrived. Friendly and courteous. More
My appointment was for an oil/filter change and a slow leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey leak in right front tire. Work was handled in a timely and professional manner. But I’m having a terrible time trying to complete this survey More
We’ve been buying cars from them since 1998. This makes our 10th car/truck purchase. The staff in sales, service and body shop are always ready and willing to help. our 10th car/truck purchase. The staff in sales, service and body shop are always ready and willing to help. More
We contacted 4 dealerships about fuel module replacement. Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transpo Dustin was the only service technician to call back when module to be available. Other dealerships apparently didn’t care if we had a mode of transportation. Chuck Anderson and Service Technician Dustin are high on our customer rating. More
Thank you everyone ! Your service made the frustration of getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! getting stranded by my car a little easier. You’ve been taking care of my car a long time. This time was definitely the best! More
I have been dealing with Gregg in service. Oil changes for the last year and just had breaks done. Gregg seems to be very knowledgeable and helpful. F-150. for the last year and just had breaks done. Gregg seems to be very knowledgeable and helpful. F-150. More
I wish that those replacing the sticker in the windshield would have cleaned up the old one and not left it in pieces on dash. would have cleaned up the old one and not left it in pieces on dash. More
We’ve always had great service. Never disappointed. We’ve bought several vehicles too. Everyone has always been considerate to us. Thank you so much bought several vehicles too. Everyone has always been considerate to us. Thank you so much More
Scott was great! He was very friendly and he answered all our questions and showed us all the features our new Explorer had to offer. I would definitely recommend him! our questions and showed us all the features our new Explorer had to offer. I would definitely recommend him! More