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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
February 04, 2021
The staff is very friendly, had my truck serviced and they found my recalls and ordered parts needed to fix it. They also worked with my work schedule. Heather is great to work with. they found my recalls and ordered parts needed to fix it. They also worked with my work schedule. Heather is great to work with. More
by goincrazy63
Verified CustomerEmployees Worked With
Heather Berger, Dustin Rose
February 01, 2021
The staff at Chuck Anderson Ford goes above and beyond to get you into the perfect car. They are a family oriented business and put your family first. Ricky is a top notch sales manager alongside Jim who is get you into the perfect car. They are a family oriented business and put your family first. Ricky is a top notch sales manager alongside Jim who is by far the most personable person you will ever meet. And then there is Scott Marshall. The bald headed one. Don’t let that throw you off you though. He is a down to earth and very personable man. Lastly, the Anderson’s. You won’t find a more caring family that truly cares for their customer’s satisfactions and needs. This dealership is the best around! by More
by mitchellmonthei
Employees Worked With
Other Employees :
Scott Marshall, Elias Bichara
January 31, 2021
Best car buying experience I have ever had!! I drove 5 hours for my vehicle and they had everything ready when I got there! I was in and out in an hour. I highly recommend Chuck Anderson Ford. Scott, J hours for my vehicle and they had everything ready when I got there! I was in and out in an hour. I highly recommend Chuck Anderson Ford. Scott, Jim and Elias were very friendly and made the process easy! More
by Jessnyberg
January 30, 2021
Greg took very good care of my car & I. He is a great asset to your business. I will definitely continue using Chuck Anderson fir my service needs asset to your business. I will definitely continue using Chuck Anderson fir my service needs More
by Tamey
Employees Worked With
Heather Berger, Greg Hallgrimson
January 29, 2021
Very friendly and professional. Clean service area and waiting room. The time limit they stated for the recall work was accurate. They also changed oil, rotated and balanced tires. waiting room. The time limit they stated for the recall work was accurate. They also changed oil, rotated and balanced tires. More
by pwhalen2012
January 29, 2021
Have know Chuck Anderson group for years. Everyone is top notch, and knows you by name. Appointments are always on time and service fully explained. top notch, and knows you by name. Appointments are always on time and service fully explained. More
by BCRISLER
Employees Worked With
Heather Berger, Greg Hallgrimson
January 28, 2021
I had a great experience with Chuck Anderson Ford. I had great service with all the staff, the purchase of my truck was smooth and quick! Would definitely recommend them to my friends and will be purchasin great service with all the staff, the purchase of my truck was smooth and quick! Would definitely recommend them to my friends and will be purchasing all of my future vehicle with them! More
by ASTUTEARPHARMACY
January 28, 2021
I had an ignition problem that needed to be overhauled. I hope they did a good job. I haven’t driven the vehicle yet. My wife drove it home and said it worked fine. The lady that talked to me, Heather Berge hope they did a good job. I haven’t driven the vehicle yet. My wife drove it home and said it worked fine. The lady that talked to me, Heather Berger was very friendly and polite. 👍 to her. More
by dlp43
Employees Worked With
Heather Berger, Dustin Rose
January 26, 2021
The service we received was top notch. The service department got our car right in within a couple of days. Called us back with what we needed to have repaired and called with a quote. They provided e department got our car right in within a couple of days. Called us back with what we needed to have repaired and called with a quote. They provided excellent service. More
by Greg
Employees Worked With
Dustin Rose
