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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
February 10, 2021
They were friendly, knowledgeable and trustworthy. The shuttle service to and from was fantastic. I would recommend them to all of my friends and family. shuttle service to and from was fantastic. I would recommend them to all of my friends and family. More
by stuartolinger
Verified CustomerEmployees Worked With
Dennis , Heather Berger, Greg Hallgrimson, Dustin Rose
February 10, 2021
I have been coming to Chuck Anderson Ford for several years and I always receive prompt and friendly service. They definitely care for my business and I always recommend them. years and I always receive prompt and friendly service. They definitely care for my business and I always recommend them. More
by Jcdeere
Employees Worked With
Heather Berger
February 10, 2021
Its bery convenient to have not only a vehicle serviced here but its also a very simple solution in regards to vehicle procurement. Never an issue here but its also a very simple solution in regards to vehicle procurement. Never an issue More
by dreamworksautomotive
Employees Worked With
Other Employees :
Heather Berger, Greg Hallgrimson, Dustin Rose
February 09, 2021
Amazing Customer Service!! Highly recommend!!!! Got a flat on my way to work, immediately drove to Chuck Anderson Ford hoping they could help me with no appointment. They took me right away, fixed the pr flat on my way to work, immediately drove to Chuck Anderson Ford hoping they could help me with no appointment. They took me right away, fixed the problem and got me on my way. Couldn’t ask for any better customer service! More
by LMTRATNIK
Employees Worked With
Heather Berger, Greg Hallgrimson
February 09, 2021
Forget his name but the guy with the nice snap on tool box came out to fix a recall on my 14 mustang. Quality of work was great. Pretty cool guy. He should get a raise. box came out to fix a recall on my 14 mustang. Quality of work was great. Pretty cool guy. He should get a raise. More
by BUDDYHUMBLE
Employees Worked With
Guy with the nice snap on tool box
February 07, 2021
great service...much better than Gary crossly Ford. No pressure-simply do what is asked, in a timely manner. Will continue to have all service completed there. pressure-simply do what is asked, in a timely manner. Will continue to have all service completed there. More
by ford/2017
Employees Worked With
Heather Berger, Greg Hallgrimson, Dustin Rose
February 06, 2021
On time service. Quick and courteous. This is where I go for all of my auto needs as I feel treated fairly and the communication is outstanding. for all of my auto needs as I feel treated fairly and the communication is outstanding. More
by briancmason
Employees Worked With
Heather Berger
February 05, 2021
Top notch customer service,always accommodating!!..I would recommend this Dealership to others!!..Heather,in Service was very nice and professional..She introduced Greg to us and he was professional and would recommend this Dealership to others!!..Heather,in Service was very nice and professional..She introduced Greg to us and he was professional and knowledgeable,as well as A1 customer service!! More
by raymondbrower46
Employees Worked With
Heather Berger, Greg Hallgrimson
