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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
March 02, 2021
Cody Anderson was very helpful. He was friendly, understood my hearing issue and was not pushy at all. I am very pleased with my experience. Love my new Escape so far also. understood my hearing issue and was not pushy at all. I am very pleased with my experience. Love my new Escape so far also. More
by labennett55
Verified Customer
February 27, 2021
Great dealer service department!Appointments honored and Great dealer service department! Appointments honored and repairs delivered as promised. All my vehicles are service at this dealership, staff is fr Great dealer service department! Appointments honored and repairs delivered as promised. All my vehicles are service at this dealership, staff is friendly and technically update. I have complete confidence that the work is price competitive and done correctly. More
by Teaveling man
February 25, 2021
This was the best service I've ever received from a dealership. Very pleasant and attentive service from Heather. She took care of everything. I will definitely buy my next vehicle here due the the dealership. Very pleasant and attentive service from Heather. She took care of everything. I will definitely buy my next vehicle here due the the great service we received. More
by lawlessdarrell
Employees Worked With
Heather Berger, Dustin Rose
February 25, 2021
My Visit at Chuck Anderson Ford was a very positive experience! I found my car on cars .com ~ and was lucky yo have Cody Anderson pick up my call. Cody assisted with all my questions & kept in contact experience! I found my car on cars .com ~ and was lucky yo have Cody Anderson pick up my call. Cody assisted with all my questions & kept in contact with me. Paul Palmer is also a great asset to this dealership! Mike Anderson has to be proud of this multi ~ generational dealership! More
by Hewett
February 18, 2021
Recently experienced a collision and the staff of Chuck Andersen has handled everything to make getting a new truck a breeze! My previous truck was significantly damaged and the staff dealt with insurance Andersen has handled everything to make getting a new truck a breeze! My previous truck was significantly damaged and the staff dealt with insurance companies to get me taken care of. More
by TERRY53160
Employees Worked With
Other Employees :
Elias Bichara
February 14, 2021
It was a relaxing experience, and friendly service. There was no pressure to buy something you didn't want. The where helpful, and answered all questions with a kind response. was no pressure to buy something you didn't want. The where helpful, and answered all questions with a kind response. More
by JACINDA.WIESE
Employees Worked With
Scott Marshall, Elias Bichara, Ethan Miller
February 13, 2021
prompt and friendly service on my last purchase. I plan prompt and friendly service on my last purchase. I plan to do more business with the Anderson family in the future. Thanks for good and smooth sal prompt and friendly service on my last purchase. I plan to do more business with the Anderson family in the future. Thanks for good and smooth sale. More
by ramoncuriel22
Employees Worked With
February 12, 2021
Great service just seemed to take a little longer than I expected. Friendly staff. Excellent customer service department in service! A little pricey but worth knowing it's done right. expected. Friendly staff. Excellent customer service department in service! A little pricey but worth knowing it's done right. More
by Kimpipkin
Employees Worked With
Dustin Rose
February 11, 2021
Dustin got the service guys right to work to replace the problem part. It took less than 45 minutes and I was back on the road with a fully operational Bluetooth. Thanks for a job well done by all. problem part. It took less than 45 minutes and I was back on the road with a fully operational Bluetooth. Thanks for a job well done by all. More
by Pa55word
Employees Worked With
Heather Berger, Dustin Rose
February 11, 2021
Best service department customer service. The owner was down to earth. Next vehicle I purchase will be at Chuck Anderson Ford. Ford bronco here I come! down to earth. Next vehicle I purchase will be at Chuck Anderson Ford. Ford bronco here I come! More
by OCHOAFAMILY2
