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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
Verified Customer
March 26, 2021
The process was quick (for buying a car) and painless. Scott and the team worked to right fit me and make sure all my needs were met. Scott and the team worked to right fit me and make sure all my needs were met. More
by LINDSEY_STEVEN
March 23, 2021
Will not be back!! Had 2012 F150 in for heater hose replacement. It started over heating again. Told Dustin it may need thermostat. Brought in,was informed that it was turbo. $2,500. No way. Took 2012 replacement. It started over heating again. Told Dustin it may need thermostat. Brought in,was informed that it was turbo. $2,500. No way. Took 2012 to where I purchased it. They replaced heater hose ( that you put on, because it was leaking, replaced thermostat, temperature sensor,and water reservoir.it was a falte heater hose.not a turbo .it is doing good now no thanks to Dustin, and you mechanic. More
by RonaldJKing 65
Employees Worked With
Heather Berger
March 19, 2021
This was my first time buying a car and everyone took This was my first time buying a car and everyone took extra care of me. They helped me so much and put my mind at ease. Ethan helped me find the perf This was my first time buying a car and everyone took extra care of me. They helped me so much and put my mind at ease. Ethan helped me find the perfect car and along with Ricky made sure it was the car for me and make the buying process easy. Elias got me a good deal with the bank and even got me a warranty and kept my payments below my goal! Overall a well rounded team that cares for their customers. I tell everyone I know who is looking for a car they should check out Chuck Anderson. More
by Mgaldrich
March 10, 2021
Great job with my service of 2019 ranger. Gave me a shuttle ride home when dropping off my vehicle. That is a nice touch and kind service men working. shuttle ride home when dropping off my vehicle. That is a nice touch and kind service men working. More
by Thrillride3
Employees Worked With
Dustin Rose
March 10, 2021
Very great staff always friendly and helpful I highly recommend them for all your cars service needs I will for sure be using them again!! recommend them for all your cars service needs I will for sure be using them again!! More
by Jatkins213
March 09, 2021
As soon as I walked in the door I was waiting on a timely matter, very friendly staff, the work is better than average... I like that I transferred my service here, that way I don’t have to go to liberty, matter, very friendly staff, the work is better than average... I like that I transferred my service here, that way I don’t have to go to liberty, Teresa Durm More
by teresadurm
Employees Worked With
Dustin Rose
March 04, 2021
Great service from start to finish. Dylan was very responsive and professional from the start. He started communicating with me very soon after receiving my on-line request. Entire transaction was v responsive and professional from the start. He started communicating with me very soon after receiving my on-line request. Entire transaction was very smooth. Even got to chat with the dealership owner, Mike, for a while about Ford performance vehicles. Would highly recommend this dealership to anyone! More
by EWATHEN
March 04, 2021
Had the truck I was looking for at a great price. Cody was informed and helpful. I would recommend this dealership to anyone. The financial office got us in and out quick too. was informed and helpful. I would recommend this dealership to anyone. The financial office got us in and out quick too. More
by Mrblt74
Employees Worked With
