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Chuck Anderson Ford
Excelsior Springs, MO
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,437 reviews
April 24, 2021
Came in for an oil change and tire rotation and recall service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. service. They didn't have the recall parts so I will have to make another appointment. Fair price for the oil change and tire rotation. More
by lassandraharris
Verified CustomerEmployees Worked With
Chris Collins
April 24, 2021
My experience with the folks at chuck anderson Ford was phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. phenomenal!! They did a great job and we're pleasant to deal with. I would recommend them to anyone. More
by Mike yeagermicshell13
Employees Worked With
Dustin Rose
April 24, 2021
It was a true gift in having your and Elliot help in getting this truck I never thought I would have credit I will think of this day for a long time getting this truck I never thought I would have credit I will think of this day for a long time More
by Charlenegottchalk
Employees Worked With
Other Employees :
Scott Marshall, Dustin Rose, Ethan Miller, Dylan Wyse, Chris Collins
April 24, 2021
Great dealer to do business with.They are all about customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. customer satisfaction and customer support. Car problem was a tough one to find. Chuck Anderson Ford fixed it. More
by GMS318
Employees Worked With
Dustin Rose
April 22, 2021
I thought they were great until I took my F150 to have it Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can Diagnosed and then they changed me $139.00 to till at would cost over a thousand dollars to replace the fuel pump outrage high priced the part I can get at O'REILLY for $225.00 and the service Manager told me that my tires sencer are bad and if I buy new one at the cost of $400.00 dollars and no Guarantee that they wont-work. More
by mikechid
Employees Worked With
Dustin Rose, Chris Collins
April 18, 2021
Kind and professional from the time I walked in the door until I left. Great service with a friendly smile from service personnel to the cashier. 100% until I left. Great service with a friendly smile from service personnel to the cashier. 100% More
by angiegeorgie764
Employees Worked With
Katy Davis, Dustin Rose, Chris Collins
April 18, 2021
The service was fast and friendly. Wish they would have told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. told me about the the leak I have that is very noticeable. I guess they were only doing a oil change anyway. More
by kelli608
Employees Worked With
Dustin Rose, Chris Collins
April 17, 2021
Sales team made our purchase painless and a positive buying experience. Good coordination between sales consultant and management. To the point sales approach with a nice personal touch. They were very buying experience. Good coordination between sales consultant and management. To the point sales approach with a nice personal touch. They were very accommodating and great to do business with. More
by Tim B.
April 16, 2021
I met Nick on a car website online called svtperformance.com and he seemed really genuine and straightforward. After meeting and working with him I found that to be true. Very easy transactio svtperformance.com and he seemed really genuine and straightforward. After meeting and working with him I found that to be true. Very easy transaction. Thanks Nick!! More
by KURT71KEMPER
April 15, 2021
Always professional and pleasant. Do what they say are going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me going to do and on time. This is where I go for all my vehicles. Appreciate how they treat me More
by Wayne
Employees Worked With
Dustin Rose, Chris Collins
