Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Very professional know what their doing. I would recommend to my friends and family. I have received consistent service every time. Thanks to all involved recommend to my friends and family. I have received consistent service every time. Thanks to all involved More
We appreciated their efforts to squeeze us in the schedule and taking time to assess the issue at hand. While the issue was not resolved this visit, many possibilities were eliminated. schedule and taking time to assess the issue at hand. While the issue was not resolved this visit, many possibilities were eliminated. More
Dustin arranged time to complete the task at hand in a timely manner with friendly attitude and professionalism. Keep up the great work to the Chuck Anderson Team. timely manner with friendly attitude and professionalism. Keep up the great work to the Chuck Anderson Team. More
Changes oil, checked fluids and rotated tires. A lug bolt broke off in the lug nut and hmparts had to be ordered. Won’t be completed for a few days. broke off in the lug nut and hmparts had to be ordered. Won’t be completed for a few days. More
Any time we come in with a vehicle for service it’s a friendly staff. Always helpful and lets you know right up front if they find anything out of the ordinary. friendly staff. Always helpful and lets you know right up front if they find anything out of the ordinary. More
Even though the people were friendly. For what they charged me to figure out my transmission problem and not tell me details but only offer a transmission from a junkyard. I went certified transmissio charged me to figure out my transmission problem and not tell me details but only offer a transmission from a junkyard. I went certified transmission and had it rebuilt for less. No I will not do business with you again. More
The service department staff was super friendly and efficient. And they got it done super quick. I dropped it off, and it seemed like I was home no time and they called that it was done !! efficient. And they got it done super quick. I dropped it off, and it seemed like I was home no time and they called that it was done !! More
When I moved from NYC to KC, I needed a car, and the market for used cars was hypercompetitive. Chuck Anderson Ford took all of the pain out of searching for a car remotely and found a better option tha market for used cars was hypercompetitive. Chuck Anderson Ford took all of the pain out of searching for a car remotely and found a better option than I would have gotten on my own. It was super easy to do the transaction remotely, and it was waiting for me when I got there. I highly recommend Chuck Anderson Ford and will be buying all of my future cars through them. More
Chris and his young female coworker (can’t remember her name!) were very pleasant and helpful. It is because of them that I would return. Kim (inside the waiting area) was also wonderful. However, the c name!) were very pleasant and helpful. It is because of them that I would return. Kim (inside the waiting area) was also wonderful. However, the cashier was horribly rude. I have never been treated so poorly than I was that day. She eye rolled me, then spoke rudely, then covered the side of her face with a paper to block my view of what she was saying to another employee nearby her. I let Chris know how displeased I was with her unacceptable behavior and how this could drive customers away. More