Chuck Anderson Ford
Excelsior Springs, MO
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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I had my oil changed on 8/5/21. We went on vacation in Colorado and car broke down on 8/10/21 and had to be towed to a Ford dealership out there. Had to rent a car to get home and since it would be over a Colorado and car broke down on 8/10/21 and had to be towed to a Ford dealership out there. Had to rent a car to get home and since it would be over a week before they could even look at it, I had it shipped back to the dealership where I purchased it. Initial check showed oil filter was not tightened properly causing all the other problems. Only a quart and a half of oil was left. Out over $800 for car rental and shipping plus ruined the vacation. Had been having cars serviced here for several years. Not comfortable here any more. Called service department and have not heard back. More
I asked how much for the air filter he said I needed. He said $21.99. I said ok. I got my bill. He didn't add, it will cost you $8 for me to lift it out and put the new one in. I'm not that lazy. He said $21.99. I said ok. I got my bill. He didn't add, it will cost you $8 for me to lift it out and put the new one in. I'm not that lazy. WOW! More
Good people. They take care of you and treat you with respect. My family has been going there for over 30 years. Thank you for all your Team does. respect. My family has been going there for over 30 years. Thank you for all your Team does. More
Chuck Anderson Service Department is the best customer comes first. They always treat you like family and do not up sell on things you don’t need. comes first. They always treat you like family and do not up sell on things you don’t need. More
I had my oil changed and a full fluid check by Brady, he did a amazing job and didn’t skip a beat in the process! Grace squeezed me in to get it done since it was getting close to 1k miles over due for a ch did a amazing job and didn’t skip a beat in the process! Grace squeezed me in to get it done since it was getting close to 1k miles over due for a change. Will definitely use Chuck Anderson for all my oil changes and definitely will choose Brady to be my tech! More
Great service - Dustin always helps me keep my truck in tip top shape. He even saved me a dirty oil sample after I had my oil changed at Jiffy Lube to prove that Jiffy Lube had not changed my oil but char tip top shape. He even saved me a dirty oil sample after I had my oil changed at Jiffy Lube to prove that Jiffy Lube had not changed my oil but charged me as if they did. I can’t trust when Dustin does work for me that it’s done right the first time. Will never go to Jiffy Lube again. More
Dustin did an excellent job! He answered all of my questions and was there for me from start to finish. He’s great at what he does and I will be back in the future. questions and was there for me from start to finish. He’s great at what he does and I will be back in the future. More
I have only dealt with the service department and they have been stellar. Friendly, knowledgeable and accommodating. Would recommend in a New York minute. Thanks have been stellar. Friendly, knowledgeable and accommodating. Would recommend in a New York minute. Thanks More
Grace was very cordial and helpful to work with. Kept in touch as needed. The Tech took care of what we needed promptly and was very courteous. touch as needed. The Tech took care of what we needed promptly and was very courteous. More
Mr Palmer got every thing done that I wanted and Corbin was the one who did the work and did a wonderful job plus washed it for me. They are number one in my book and Chris was the one who did the work and did a wonderful job plus washed it for me. They are number one in my book and Chris More