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Chuck Anderson Ford

Excelsior Springs, MO

Overview
Employees
Reviews
Vehicles
4.6
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,437 reviews

October 13, 2021

Friendly workers and were so helpful when it came to dealing with my insurance! Would definitely recommend to family and friends! More

by Bethanyharvey10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Celinda Justis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback Bethany!

October 13, 2021

Jim and the crew at Chuck Anderson went out of their way to help us on our F150 purchase. When a few unexpected problems arose, they got on them and got them fixed. Fantastic experience. I definitely recomm More

by Tmillsap101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dustin Rose, Ethan Miller, Grace Morgan
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Oct 14, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

Oct 15, 2021 -

Tmillsap101 responded

My wife and I look forward to doing business with you in the future!

October 07, 2021

Clean shop timely service well organized with windows into the shop. Waiting area is clean as well. More

by Matthew.s.callaway
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Matthew!

October 07, 2021

They got my vehicle in and out quickly for oil change and tire rotation. Friendly customer service More

by GABRIELCOATES
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback on your recent service appointment!

October 07, 2021

I have always had good results from chuck anderson ford and would recommend them to anyone. More

by VPEPPERS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks Mr. Peppers! We appreciate your continued business!

October 07, 2021

Fast friendly. ReferRed me to another store when they couldn’t diagnose my car but we’re very helpful More

by jthies115
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Sorry we were unable to help, but hopefully you're able to get it sorted out quickly!

October 07, 2021

They are always so friendly and trustworthy. I feel confident they will do what's best for my truck and only suggest what is needed. More

by Barb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for the kind words Barb!

October 07, 2021

Very good service always friendly don't try to sell what's not needed make us feel like family More

by Barbn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Anderson. Nick anderson, Dustin Rose, Grace Morgan
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Oct 08, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback Barb! We appreciate your continued business!

October 06, 2021

Got me in quickly. Was able to watch the techs service my car. Very easy and pleasant. More

by Rhonwilson1180
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
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Oct 07, 2021 -

Chuck Anderson Ford responded

Thanks for the great feedback!

October 06, 2021

Was very pleased with the service I received on a recalled part that had to be replaced. Will definitely get my business on my 2004 Ranger. And will recommend them to friends and family. More

by Dcchief711
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dustin Rose, Chris Collins, Grace Morgan
Report | Print
Oct 07, 2021 -

Chuck Anderson Ford responded

Thanks for your feedback. We're glad we were able to assist!

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