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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
July 17, 2018
Our car purchase was really fast and easy. Chuck Anderson has always treated us well and done everything possible to make us happy. Chris is very driven to succeed, he contacted us about a new Chuck Anderson has always treated us well and done everything possible to make us happy. Chris is very driven to succeed, he contacted us about a new car. If he hadn’t contacted us, we would not have come to buy a new car yet. More
by SO5INE
Verified Customer
March 25, 2017
2016 Ford Taurus Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3 Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3rd one was 23,500. Went to the dealership to look at them, 1st they had to jump start the car that I wanted to drive. Once I decided on the car, we went inside to work out the deal After coming back, the price of the car went up $6000.00. I showed him the website and cars.com pricing and the salesman told me that there is no way they are going to sell those cars for that price. I showed him the same car at Shawnee Mission Ford with the same pricing on it and the excuse I got was that the person working on the website, placed the wrong prices on most of the cars. (if this was true, then why didn't you go fix the problems. This car I was looking at was the same price for 30 days). I then called back later and spoke with a sales person, who stated that the prices where correct on the internet. So this is a great bait and switch, if I ever seen one. So if you find a car with a good price, don't believe it. Can't buy it for that. More
by Explorer2
Employees Worked With
Anthony, Rob
February 10, 2017
Reconciled I had a huge complaint with this dealership and there were a lot of high tensions and miscommunication between the entire ordeal. I have since then, s I had a huge complaint with this dealership and there were a lot of high tensions and miscommunication between the entire ordeal. I have since then, spoken with the owner and we both were able to come to an agreement. More
by ChooseHappy17
Employees Worked With
Nick Anderson
October 15, 2016
Made car buying so easy. Buying a car was so easy. Randy Burlington, Sales Consultant was extremely nice and made my buying of a vehicle a pleasant experience. I would certa Buying a car was so easy. Randy Burlington, Sales Consultant was extremely nice and made my buying of a vehicle a pleasant experience. I would certainly recommend him to anyone wanting to purchase a new vehicle. More
by car
Employees Worked With
Randy Burlington
