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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
July 21, 2018
General service Always excellent service We have been going to Chuck Anderson Ford for years for new cars, trucks, as well as service on these vehicles. They care. Always excellent service We have been going to Chuck Anderson Ford for years for new cars, trucks, as well as service on these vehicles. They care. More
by feldmillers
Verified CustomerEmployees Worked With
Other Employees :
Cody Schneiter
July 20, 2018
New car I needed a second car for my household and am glad i chose Chuck Anderson Ford. I'm happy with the service I recieved and the car I purchased. I needed a second car for my household and am glad i chose Chuck Anderson Ford. I'm happy with the service I recieved and the car I purchased. More
by Mcroft
Employees Worked With
Michael Dreke, Chance Baker
July 20, 2018
Excellent Service We always receive great service,only place we buy and service our vehicles!!!Thank you for my transportation to pick up our car,she was great!Thanks We always receive great service,only place we buy and service our vehicles!!!Thank you for my transportation to pick up our car,she was great!Thanks More
by Mustang15
Employees Worked With
Other Employees :
Transportation to dealership..she was great!, Dave Moorhead
July 20, 2018
New Car Purchase Michael worked with us & did a very good job. He was nice & helpful. Found the exact car that we wanted with all the equipment & color that we reques Michael worked with us & did a very good job. He was nice & helpful. Found the exact car that we wanted with all the equipment & color that we requested. He spent time with us explaining & helping us with all the instructions for all the wonderful equipment on this car. Made us feel comfortable with our car as we drove away. Michael was very helpful & we were pleased with our new car purchase. Chance helped us breeze through the payment for our car. Nice & helpful. More
by Sue
Employees Worked With
Michael Dreke, Chance Baker
July 20, 2018
Great Person, Great Experience! Chris sold me my Ford Escape and was amazingly helpful! He stayed late to help finish up the paperwork (the dealership was closing for the night), hel Chris sold me my Ford Escape and was amazingly helpful! He stayed late to help finish up the paperwork (the dealership was closing for the night), helped me get my sunglasses that I left out of my trade-in, and even sent me a birthday card! He made the whole process so painless! He also offers $100 for referrals, which is so cool! More
by HannahA
Employees Worked With
Chris Woomer, Chance Baker
July 20, 2018
Excellent I absolutely love my new (used) car! Buying it was a simple process. Chris was great to work with, he was very professional and courteous, Mike and Ni I absolutely love my new (used) car! Buying it was a simple process. Chris was great to work with, he was very professional and courteous, Mike and Nick helped get me a good deal, and Chance fixed me up with a great warranty. I drove away in my new car feeling absolutely awesome! Anytime I need anything done to my car I know I'm in good hands with Cody in service. I highly recommend anyone looking for a new or used vehicle to go see the guys at Chuck Anderson Ford! More
by SODELL
Employees Worked With
Other Employees :
Chris Woomer, Chance Baker, Cody Schneiter
July 18, 2018
5 Star Service Earlier today I brought my 2016 Ford Focus in for "The Works" at Chuck Anderson Ford. I redeemed my Quick Lane coupon and only had a short wait in th Earlier today I brought my 2016 Ford Focus in for "The Works" at Chuck Anderson Ford. I redeemed my Quick Lane coupon and only had a short wait in the customer lounge. I very much appreciate the thorough service, courteous employees and your remodeled dealership is very classy too. Everything was 5 Star service from my perspective. More
by Don
Employees Worked With
Dave Moorhead
July 18, 2018
Awsome Was treated nicely .. great service went to garage for an oil change they explained all updates on my car so I left completely happy here’s the end l Was treated nicely .. great service went to garage for an oil change they explained all updates on my car so I left completely happy here’s the end lol More
by rclark3937
Employees Worked With
Brian Reavis, Cody Schneiter, Rene Sisk
July 18, 2018
Very helpful and I got what I wanted Brian explained all the extras I was getting on my 2015 Lincoln. I test drove 2 different Lincolns. Did not push, let me decide, was very nice, was a Brian explained all the extras I was getting on my 2015 Lincoln. I test drove 2 different Lincolns. Did not push, let me decide, was very nice, was a pleasure doing business with Brian. Chance helped me get the financing I wanted and I very much appreciate his mailing me the financial statements to sign. More
by Marshanile
July 17, 2018
Best dealer around This is our second vehicle from Chuck Anderson and we prefer them over any other dealership. Their customer service is top notch and our salesmen Drek This is our second vehicle from Chuck Anderson and we prefer them over any other dealership. Their customer service is top notch and our salesmen Dreke was the best. We will continue to buy cars from there. More
by COREYWBAKER3
Employees Worked With
Dreke, Chance Baker
