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Chuck Anderson Ford

Excelsior Springs, MO

4.6
1,437 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values. Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence. We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers. "Big enough to serve, small enough to care"
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1910 West Jesse James Road

Excelsior Springs, MO

64024

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Showing 1,437 reviews

July 18, 2018

Awsome Was treated nicely .. great service went to garage for an oil change they explained all updates on my car so I left completely happy here’s the end l More

by rclark3937
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Reavis, Cody Schneiter, Rene Sisk
Jul 19, 2018 -

Chuck Anderson Ford responded

We're glad to hear you had a good experience! thanks for taking the time to tell your story for other prospective customers can read it.

July 18, 2018

Very helpful and I got what I wanted Brian explained all the extras I was getting on my 2015 Lincoln. I test drove 2 different Lincolns. Did not push, let me decide, was very nice, was a More

by Marshanile
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Stevens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Reavis, Chance Baker
Jul 19, 2018 -

Chuck Anderson Ford responded

We hope you love your MKS for years to come! Thank you for complimenting Brian and Chance on their work, they both take pride in taking care of their customers and making sure they feel like family once they leave. If you have any questions about your vehicle, please don't hesitate to call us!

July 17, 2018

Best dealer around This is our second vehicle from Chuck Anderson and we prefer them over any other dealership. Their customer service is top notch and our salesmen Drek More

by COREYWBAKER3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dreke, Chance Baker
Jul 17, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We're happy we were able to help you out! Enjoy your new vehicle and dont hesitate to give us a call if you have any questions!

July 17, 2018

Our car purchase was really fast and easy. Chuck Anderson has always treated us well and done everything possible to make us happy. Chris is very driven to succeed, he contacted us about a new More

by SO5INE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Woomer
Jul 17, 2018 -

Chuck Anderson Ford responded

Thank you for taking the time to leave us a review! We hope you enjoy your vehicle!

March 25, 2017

2016 Ford Taurus Went to look at 3 2016 Ford Taurus's on the lot. I looked on both Cars.com and their website. The prices on 2 of the cars were around 20,335 and the 3 More

by Explorer2
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony, Rob
Jul 18, 2018 -

Chuck Anderson Ford responded

I apologize for the inconvenience. During March we were switching website providers and a lot of our pricing was very inconsistent. Again, I am sorry for your trouble, but please feel certain that we have corrected the issue!

February 10, 2017

Reconciled I had a huge complaint with this dealership and there were a lot of high tensions and miscommunication between the entire ordeal. I have since then, s More

by ChooseHappy17
Recommend Dealer
Yes
Employees Worked With
Nick Anderson
Jul 18, 2018 -

Chuck Anderson Ford responded

I'm glad Nick was able to help you out. If there's anything else we can do for you in the future, please feel free to let us know!

October 15, 2016

Made car buying so easy. Buying a car was so easy. Randy Burlington, Sales Consultant was extremely nice and made my buying of a vehicle a pleasant experience. I would certa More

by car
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Randy Burlington
Jul 18, 2018 -

Chuck Anderson Ford responded

Thanks for the kind words! We appreciate your business. If you have any questions with your purchase, please feel free to reach out to us!

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