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Chuck Anderson Ford
Excelsior Springs, MO
1,444 Reviews
Chuck Anderson Ford was founded in 1974, when Chuck and his family purchased the dealership and moved to Excelsior Springs. The dealership has continually grown and expanded to meet the needs of a growing community while maintaining its friendly, family-owned customer service values.
Over the years, many long-term relationships have developed with our customers, who we consider friends. Our clients have high expectations for the cars they drive, and equally high expectations about the dealership professionals who serve them. Ford vehicles are widely recognized to be among the best in quality, reliability, and value. Ford dealers are well known for their award-winning commitment to customer satisfaction in both sales and service. Chuck Anderson Ford has proven to be amongst Ford's best in customer satisfaction by being recipients of the President's Award of Excellence.
We invite you to visit our dealership, and experience the pride every one of our employees takes in the vehicles we represent and the service we provide our customers.
"Big enough to serve, small enough to care"
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 3:30 PM
Sunday Closed
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Showing 1,444 reviews
August 04, 2018
Amazing! Dreke is one heck of a guy ! Deserves 1 mil rating! Made my experience great ! I would recommend this place to EVERYONE! Chuck Anderson Ford !!! Dreke is one heck of a guy ! Deserves 1 mil rating! Made my experience great ! I would recommend this place to EVERYONE! Chuck Anderson Ford !!! More
by a.cruz
August 03, 2018
Oil change Always prompt,professional service. They checked and rotated my tires. Checked fluid levels and topped off all fluids. Changed oil. Let you know If t Always prompt,professional service. They checked and rotated my tires. Checked fluid levels and topped off all fluids. Changed oil. Let you know If they find any safety issues. More
by Me
Verified CustomerEmployees Worked With
Dave Moorhead
August 03, 2018
Friendly service Very friendly service. Everything was explained to me about what was done and what needs to be done. Thank you all for the great service. Very friendly service. Everything was explained to me about what was done and what needs to be done. Thank you all for the great service. More
by kelli608
Employees Worked With
Dave Moorhead
July 31, 2018
Chuck Anderson Ford Service Since I purchased my 2012 Focus, the entire dealership has always met or exceeded my service needs promptly and at a good price. Any issues are brough Since I purchased my 2012 Focus, the entire dealership has always met or exceeded my service needs promptly and at a good price. Any issues are brought to my attention and the service personnel have offered above and beyond assistance when needed. I would recommend Chuck Anderson Ford for your next auto purchase, new or pre-owned More
by dlewis531
Employees Worked With
Dave Moorhead
July 28, 2018
Fast service friendly people The people here are always friendly, but my truck here and recently had to bring my focus in for service, they are always friendly and service is quic The people here are always friendly, but my truck here and recently had to bring my focus in for service, they are always friendly and service is quick. More
by DANNY20076
Employees Worked With
July 28, 2018
Another new car from my favorite dealership! I was able to trade in my 4 year old Escape for a brand new Escape with all the same features for a lower payment! Chuck Anderson Ford is like family I was able to trade in my 4 year old Escape for a brand new Escape with all the same features for a lower payment! Chuck Anderson Ford is like family and we only buy our vehicles there! Doug is great - just tell him what you want and he will find it. More
by STJOHN0
July 27, 2018
Great oil change! I love the quick lane here! They are always prompt and friendly! I would recommend to anyone! Their service department here is fantastic! I have bough I love the quick lane here! They are always prompt and friendly! I would recommend to anyone! Their service department here is fantastic! I have bought my last two cars here and their sales dept is also great! More
by CHATCHER310
Employees Worked With
Dave Moorhead, Rene Sisk
July 27, 2018
Great service nice people We had such a positive experience at Anderson ford. Dreke was our salesman at no time did we feel pressured. he was beyond helpful in answering all We had such a positive experience at Anderson ford. Dreke was our salesman at no time did we feel pressured. he was beyond helpful in answering all our questions and concerns.. wish we could buy another today to repeat it. Dreke should give lessons on how to give great customer service. Jim gave us a fair trade in and chance made the financing painless We wanted to buy a car from Chuck Anderson because of all they do for our community with their generous donations and time.. We would do it again in a heart beat Thanks guys More
by popkorn
July 27, 2018
This has been a hassle free buying experience. My buying experience has gone very smoothly thus far. We had a slight snag with the title paperwork, but Kim was quick to fix the problem and took tot My buying experience has gone very smoothly thus far. We had a slight snag with the title paperwork, but Kim was quick to fix the problem and took total ownership of the error. Dreke provided great information regarding my vehicle history and even drew pictures with my granddaughter while we waited. Overall, nothing negative to say. More
by DONNA.HENDERSON
July 26, 2018
Great experience It was a great experience would recomend to friends and family. The service was very friendly and hospitable. Would definitely go back again. Thanks It was a great experience would recomend to friends and family. The service was very friendly and hospitable. Would definitely go back again. Thanks to them i have a new car! More
by Killapanda95251
Employees Worked With
Michael Dreke
